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"The best pretzels ever! superior, fast, friendly service I mentioned BEST SOFT PRETZELS EVER!!"
Phone: +12399472302
Address: 23147 Fashion Dr, 33928, Estero, United States
City: Estero
Website: http://www.auntieannes.com
Dishes: 6
Amenities: 5
Categories: 5
Reviews: 7
The food is good, but the service is not, cashier is very bad at multitasking. I ordered and was told a ten-minute wait, after ten minutes I got on the window, so cashier could see me, but refused to acknowledge me, so I came in line behind 5 people and at the time I got into the window it was now 22 minutes into this whole transaction, only that they pulled my order out of the heat lamp that sits there since the first of these five people ordered it... as someone who works in customers. Like I said big tents, service needs some attention.
We ordered 3 different items that we advise, it would be a 10 minutes waiting for one of the items. That was good. When we got the food, my pulpits were ice cold, not warm, but cold. They felt directly from a cooler. The hot dog bites were so fat and buttery that they were edible even though they were at least hot. I guess it was my mistake that I didn't think a hot dog needed a pound of butter, but the cold food is unacceptable. Maybe only my experience, but it was my first time, so I can't imagine any reason to go back.
Big blue raspberry lemonade ****! It was a hot day at Coconut Point and the drink met the place. My friend took a class in the Apple Store that has the sound level of a rock concert! I had to get out. Aunt Anne's was outside with tables and umbrellas and it was a wonderful place to sit and enjoy my lemonade. The ladies who worked there were friendly and polite who added to the pleasant atmosphere around Aunt Anne's.
Although the gentleman was polite it was disappointing that they only had large cinnamon nuggets. The 2 sets of individuals in-front of me wanted the smaller size they only had the large. Common sense would be break the larger ones down to smaller and they could have double if the quantity. Needless to say I didn?t order anything.
The best pretzels ever! superior, fast, friendly service I mentioned BEST SOFT PRETZELS EVER!!
