Baskin-robbins - Table reservation

Unfortunately this Baskin-Robbins in Rolling Meadows is as bad as all the other reviews. We gave this location a shot because they had the cake ready in 24 hours designation even though it 's farther than a couple other locations. We ordered the classic Oreo cake and instead got something that looks like a 10 year old decorated it! It 's embarrassing to serve. They should be ashamed of themselves!! Fail!

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This is just terrible. And it wasn’t just one time occurrence, the 3rd time here was my last. I thought l, maybe, I didn’t get lucky with the shift, but it seems they don’t have any competent people working there. The place is nasty, bathrooms filthy, the staff knows nothing about their inventory and pays zero attention to customer’s request.

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I go here quite often with my kids. Service is always great. People behind counter are pleasant and nice to customers. Never had any problems. Sometimes even get a free donut. My kids and I love it. There is also a nice park to hang out in the back of the plaza.

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0 stars if I could. We waited forever while the guy working there saw us and refused to serve us, he hid in the back. My boyfriend warned me he’s walked out of this one every time, now I see why. Don’t waste your time! Pathetic, complete lack of service.

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We’ve tried this place a few times over a couple years. Each time, someone in our family gets food poisoning. You’re better off going to the nearby grocery store and buying ice cream there.

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