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"I went to this restaurant for a late lunch/early dinner, and unfortunately it was not very good. I was disappointed by the greasy and subpar food, especially considering the high prices."
Phone: +441633411390
Address: Coldra Junction, NP18 2LY, Newport, United Kingdom
City: Newport
Website: https://www.beefeater.co.uk/en-gb/locations/newport/the-coldra?cid=yext_40011855
Monday: 06:30-23:00
Tuesday: 06:30-23:00
Wednesday: 06:30-23:00
Thursday: 06:30-23:00
Friday: 06:30-23:00
Saturday: 07:00-23:00
Sunday: 07:00-22:30
Dishes: 0
Amenities: 19
Categories: 5
Reviews: 1716
Myself, husband and 4 year old went on the 28th December- food was fine, staff very good but the wait was long. We had already booked for an extended family meal for the 29th, my son didn’t eat his dinner and we asked the waitress if the chef would be able to make beans on toast the following evening, she checked and it was ok’ed. Skip to the following night, a different waitress said chef wouldn’t do it so I asked for beans and bread and butter Instead. Had I know the issue I would have fed him before we went out. They did in the end give beans on toast but the toast was hard as rock and the only bit that could be eaten was the spoonful of beans placed in the middle. Food took ages to come...
If you do choose to eat here please make sure that you enter your car registration into the in-house parking system. I hadn't realised I had to do that. I was legitimately parked in a disabled bay, displaying a blue badge. Because we hadn't entered our reg number I got a fine in the post from Horizon Parking. They manage the parking space as a contractor. I appealed the fine but because we paid cash on the night and the reservation was not in our name (we were part of a group) the appeal was declined and I had to pay £51. An expensive night out, we will not be going back.
Larissa, Jenny, and the team delivered exceptional service tonight despite what must have been an exhausting short staffed shift. They demonstrated fantastic energy, enthusiasm, passion, and patience even though the place was packed and there were several large groups in. I heard everyone I was sat near to commended the team for their incredible hard work. They were all cheerful, polite, and engaging watching them working together so effectively was a delight. Food was spot on, but the customer service made the night.
I often visit this restaurant and would like to say how beautifully they have decorated it for Christmas. The festive meals were all accompanied by a cracker, which was a lovely addition, and the food was delicious. The staff were all smiling, even during this busy time of year. They are all a credit to the management of the restaurant.
I went to this restaurant for a late lunch/early dinner, and unfortunately it was not very good. I was disappointed by the greasy and subpar food, especially considering the high prices.
