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"Love their food but you have to check your order before you leave. Three times they have forgotten items and chicken count is off. But the are quick to correct it just wished they would get it right the first time."
Phone: +18047161776
Address: 10845 Hull Street Road, Midlothian, 23112, United States Of America, 23112-3315
City: Midlothian
Website: https://locations.bojangles.com/va/midlothian/10845-hull-street-road.html
Monday: 05:30 -22:00
Tuesday: 05:30 -22:00
Wednesday: 05:30 -22:00
Thursday: 05:30 -22:00
Friday: 05:30 -23:00
Saturday: 05:30 -23:00
Sunday: 05:30 -22:00
Dishes: 10
Amenities: 6
Categories: 5
Reviews: 4388
Ordered a fish sandwich at the drive thru. Was told to pull up because it would take 5 minutes to cook. Waited 10 minutes just for someone come out bring food to cars behind me. She told me they had to drop my fish. I told her it should’ve already been dropped. When she finally came out she only brought a fish sandwich. I ordered a fish meal along with a 4 piece supremes meal. Ended up going in to get my money back because they didn’t have my supremes ready either.
#1 customer service is trash. The DGAF attitude is obvious. I don't need buttery sweetness and ear to ear smiles. I just need mediocre professionalism.#2 One day the chicken is deliciously spicey but the dirty rice tastes like oatmeal. The next time the rice tastes better than home cooking but the chicken tastes like it's made of cheap rubber. My expectations are so low, I can't continue to give y'all my money.I'm sure the one affects the other.
This was the fastest Bojangles I have ever been to. The lady who took my order at the drive up was polite, understood my order, made sure my grandson knew they didn't carry Sprite but they had Sierra Mist and he would like it just as much! Our order was correct, hot and in my hands within 5 minutes. You can't ask for much better than that!
Figured I'd go inside since the drive-thru was busy. It took about 5 hours to get a meal with 2 people ahead of me (one already being served). Looked like they had food ready but were still slow. What goes on behind the scenes of fast food chicken restaurants??
Love their food but you have to check your order before you leave. Three times they have forgotten items and chicken count is off. But the are quick to correct it just wished they would get it right the first time.
