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"Chilis just came out with this new burger and you shouldn’t miss it!! It’s called new Rancher Burger! 2 BIG Beef patties, ALOT of Bacon, Ranch, sautéed onions, and pickles!! Go Get It!!!"
Phone: +12145744574
Address: 1300 Market Place Boulevard, Irving, 75063, United States Of America
City: Irving
Website: https://www.chilis.com/locations/us/texas/irving/valley-ranch
Monday: 11:00 -22:30
Tuesday: 11:00 -22:30
Wednesday: 11:00 -22:30
Thursday: 11:00 -22:30
Friday: 11:00 -24:00
Saturday: 11:00 -24:00
Sunday: 11:00 -22:30
Dishes: 0
Amenities: 10
Categories: 5
Reviews: 1893
No greeting or someone to take our order. Poor customer service! Went there during lunch time. There was only a few tables full of customer but pretty much empty. No host or the wait staff in sight. Another family with a few kids came too. Just wait a few minutes before someone came out and sat us down. We waited five to seven minutes and no one even greeted us. The other family with kids were sitting at a table right next to us and the waitress already got their drinks AND was taking their order and we got there first. I don't know if we were in her section or not but someone could have at least said hello or you're server will be right out. Something! We just walked out. Very poor customer...
I’ve always enjoyed going here but my last visit wasn’t a pleasant one AT ALL! Although the food was smoking hot the order was wrong I asked for no mushrooms on one order and no cayenne or Cajun season on the other but as you can see in the picture I got both. My waiter which was the bartender advised he would take care of it and he honestly tried, however the manager Hydi got a bad attitude when the bartender asked her to take it off. It wasn’t our fault or the bartenders fault, the kitchen screwed up and I no longer wanted the food. We already waited 41 for the food alone. So no we did not want to wait any longer. Word of advice if your going to scold your employees do it in private, when...
Serious customer service! I have often ordered a crash from this place. the last two paintings were absolutely terrible. they never come out, you have to go in and when you finally do it, your food just sits there when I sit over my food and it was cold, the girl answered that it sits under the heat. like what! my food should not just sit there, especially while I wait! I will not return to this place. I wish I could give it zero stars.
I ordered a cup of chili quesadillas . First off , it took about 20 mins to get food. The Chili was real salty thick of spices, will not ordered it again. Also the quesadillas bread was not soft , but hard. The worse meal ever!!!!
Chilis just came out with this new burger and you shouldn’t miss it!! It’s called new Rancher Burger! 2 BIG Beef patties, ALOT of Bacon, Ranch, sautéed onions, and pickles!! Go Get It!!!
