Cold Stone Creamery

Cold Stone Creamery

9338 Dorchester St Ste A-101, Highlands Ranch, United States Of America Reservation
308 Reviews 2.8

"would love to know why their ice cream is basically soup"

Details

Phone: +13036833222

Address: 9338 Dorchester St Ste A-101, Highlands Ranch, United States Of America

Reservation, Booking

City: Highlands Ranch

Website: https://www.coldstonecreamery.com/stores/20722?utm_source=gmb&utm_medium=gmb&utm_campaign=gmb&utm_id=gmb

Opening hours

Monday: 12:00-21:00

Tuesday: 12:00-21:00

Wednesday: 12:00-21:00

Thursday: 12:00-21:00

Friday: 12:00-22:00

Saturday: 11:00-22:00

Sunday: 11:00-21:00

Statistics

Dishes: 0

Categories: 3

Reviews: 308


Address

Show Map

Reviews

1 /5 Rating

I would recommend staying away from this store. Use the one in Park Meadows it is much better. I ordered a birthday cake for my grandmother's birthday. I placed the order many days in advance. When I arrived (after 12pm as instructed) I was told it was not finished yet. So I told them I would be back shortly to pick it up as I had an appointment to make. When I returned they brought out the cake to me. I should have checked it but I was in a hurry so I did not. Now my family has been ordering Cold Stone cakes for probably 20 years now. Usually the things are rock solid. You have to set them out for at least 30min before you can even cut them. So imagine my surprise when 5 minutes into my 10...

1 /5 Rating

Service and ice cream was awesome! got a tasty treat when it was 80 degrees out, and as I walked in, the store was 90 degrees. Found out that the A\C has been out since the end of the summer IN 2022! As a business owner myself, this is unacceptable working conditions for these workers. The owners know better and should be ashamed of themselves. GET YOUR A\C FIXED!!!! (Traducido por Google) ¡El servicio y el helado fueron increíbles! obtuve un sabroso manjar cuando hacía 80 grados, y cuando entré, la tienda estaba a 90 grados. ¡Descubrí que el A\C ha estado fuera desde el final del verano EN 2022! Como dueño de un negocio, estas son condiciones de trabajo inaceptables para estos trabajadores....

2 /5 Rating

My experience at this restaurant was disappointing due to the poor service. The staff member who prepared my peanut butter cup got peanut butter and chocolate all over the outside of the container. She didn't ask if I wanted a lid and just placed a spoon inside, but I needed a lid for transport. When I requested a lid, she simply said "okay" and tossed it onto the counter in front of me. Then she informed me that she needed a signature on the receipt, but I didn’t leave a tip because the service was so subpar. When I handed her the receipt, she looked at it, crumpled it, and threw it in the trash.

3 /5 Rating

This is one of the busiest restaurants I've ever visited. It's consistently crowded, often with a line that extends out the door and winds around the interior. The staff is always incredibly friendly and accommodating, but the long wait can be quite frustrating. Book a table now

1 /5 Rating

I ordered the cake batter flavor, and it tasted like spoiled dairy. I've never encountered that at any ice cream shop before. I'm hoping I won't get food poisoning, so just be cautious when ordering here, I suppose?

1 /5 Rating

$5 kids cup gets you a melted scoop of ice cream with 1/2 an oreo. There are kids working here that need training and supervision. Don't waste your time or money. It's a disappointment to your kids.

5 /5 Rating

Quick and kind service! (Traducido por Google) ¡Servicio rápido y amable!

5 /5 Rating

Absolutely amazing! My wife loved her cake. Thank you guys so much Book a table now

4 /5 Rating

Good experience overall. It's just some awesome ice cream

1 /5 Rating

would love to know why their ice cream is basically soup