Dairy Queen Grill Chill

Dairy Queen Grill Chill

West Main Street, Marion, 62959, United States Of America Reservation
31 Reviews 3.2

"Great staff. Very polite."

Details

Phone: +16189975180

Address: West Main Street, Marion, 62959, United States Of America

Reservation, Booking

City: Marion

Website: https://www.dairyqueen.com/en-us/locations/il/marion/2200-w-main-st/1257/

Opening hours

Monday: 10:00 -18:00

Tuesday: 10:00 -18:00

Wednesday: 10:00 -18:00

Thursday: 10:00 -18:00

Friday: 10:00 -18:00

Saturday: 10:00 -18:00

Sunday: 10:00 -18:00

Statistics

Dishes: 0

Categories: 5

Reviews: 31


Address

Show Map

Reviews

1 /5 Rating

I ordered a sandwich with just extra mayo and pickles. The woman who took my order seemed annoyed and informed me that it comes with certain ingredients. I repeated my request since I used to work in fast food and assumed she would understand that I wanted it customized. However, she only added mayo and left out the pickles, so I took it home and added them myself. It wasn't a huge issue, but it was frustrating that she appeared unwilling to make the modification. It shouldn't take much longer to prepare a customized sandwich, so I was confused by her reaction. Now, every time I visit and the same employee or manager is there, they seem to get my order wrong, and the manager has a poor att...

1 /5 Rating

I'm not usually one to leave negative reviews, but my experiences at this restaurant have consistently been disappointing. Each time I visit, they get my order wrong, and I often have to request a remake at least once during my visit. I always make it a point to specify my dietary restrictions because I have health concerns that could lead to serious consequences. It's frustrating that this happens every time I go; if it were a rare occurrence, I wouldn't mind as much. However, having to send my food back repeatedly at a Dairy Queen is just unacceptable, especially when it’s a kitchen issue rather than a problem with the customer service staff, who unfortunately bear the brunt of the complai...

1 /5 Rating

If sitting in a drive thru for a half hour for 2 small blizzards is your thing, this is the place to go. Not to mention, you’ll get to the speaker and wait 7 minutes for someone to take your order.

1 /5 Rating

There was no line when I arrived, but the staff directed me to park across the street. It took about 10 minutes for my order to be prepared. Book a table now

1 /5 Rating

Whole team needs fired. Watched them run across the parking lot, yelling back and forth trying to figure out where the orders go.

5 /5 Rating

Great place to stop &get a meal. Staff very helpful and polite. This is a very neat and clean Dairy Queen.

4 /5 Rating

Blizzards melted all over car, cups were overflowing. New signature flavors were disappointing

3 /5 Rating

Tiffany is wonderful! Overall experience otherwise was okay! Book a table now

5 /5 Rating

Server was very nice and personable.

5 /5 Rating

Great staff. Very polite.