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"My pizzas were not made well at this location. I would not pickup here again"
Phone: +16304252800
Address: North Randall Road, Batavia, 60510, United States Of America
Reservation, Booking
City: Batavia
Website: https://www.dominos.com/en/
Monday: 10:30 -24:00
Tuesday: 10:30 -24:00
Wednesday: 10:30 -24:00
Thursday: 10:30 -24:00
Friday: 10:30 -01:00
Saturday: 10:30 -01:00
Sunday: 10:30 -24:00
Dishes: 1
Categories: 3
Reviews: 17
I feel bad for the staff being short-staffed, but after reading the reviews, it seems like this is a frequent issue. I placed an order for delivery at 6 PM, and it sat in the preparation stage for about 50 minutes before finally moving to baking. It was out for delivery around 7 PM. When it arrived, we were missing our cheesy breadsticks and cinnamon twists, although we did receive the sauces for them. Instead, they delivered a pizza with a cup of icing, which didn’t make any sense. I called to resolve the issue and was on hold for three minutes before I hung up. When I tried calling back to place another order, I went straight to a call center, which transferred me back to the store. I wa...
After multiple attempts to order pizza from the particular location I give up. My calls are routed to a call center who has no history of my previous order. They always charge 4-5 dollars more than when I used to order directly from the main store. The call center agents rarely get my order correct and they don't make note of the fact that we have 2 very protective dogs. I tell them to make sure that the driver does not ring the doorbell because it sets my dogs off. The net effect? No more pizza from Domino's although I will miss their pizza, not their call center.
A few years ago, I heard they had revamped their recipe, so I decided to give them another chance after many years. Unfortunately, it seems it was all just hype. I ordered both a thin crust and a hand-tossed pizza, and both were worse than any frozen pizza you can buy. The thin crust was particularly disappointing; it was burnt and as thick as a potato chip. Neither pizza had much sauce, making them very dry and bland. I now know where not to go for pizza. It's worth spending a little more on something that actually tastes good and has more substance.
My original time to be delivered was 42-52 minutes. After waiting over 50 minutes I called and spoke to Alexis supposedly manager he said it would still be another 35 minutes for deliver. I told him my confirmation did not say that. He then said I needed to call first before placing a delivery order, which I had never heard of. Besides waiting 1.5hr for my delivery looks like the sauce on my wings were just thrown on. Book a table now
Driver got lost, only to hand me an incomplete order. After informing them it was incomplete, I was told to expect the error to be corrected. The error was never corrected. Just go to Little Caesar’s instead worst case. If not riverside is the best pizza around. Edit: Despite their response below this location did nothing to resolve the issue even after making the suggestion to email them
Avoid ordering on Sundays. My pizza took over an hour to be delivered and was undercooked. They do send a free pizza coupon via email, but it's not worth the hassle of ordering again.
We love pizza thank you so much for cooking it just perfectly and exactly the way we like it made. Thank you so much for the awesome deals and coupons
Pizza never came. Called and had to void payment because would’ve been another hour before they could deliver again. 2nd time at this location Book a table now
I just love Domino's thin crust pizza with alfredo sauce, chicken and spinach!
My pizzas were not made well at this location. I would not pickup here again
