1 /5
Rating
★
Order placed at 17:55 we were told it would be within the hour, which was fine as busy usually means popular for a reason... Just before the 2 hour point, we called to chase up our order. The word sorry was very briefly mentioned, just... but without any shred of sincerity or empathya and with no explanation as to why not good customer service. 2 hours and 20 minutes after the order was placed , the food did arrive but was barely warm, the chicken in particular was cold. I can forgive an unexpected busy night but not lack of value to customers. Business must be good to be so flippant about customers waiting over 2 hours for food promised within the hour. It 's a shame because the food seemed...