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"Nice coffee?"
Phone: +18472889261
Address: West Grand Avenue, Franklin Park, 60131, United States Of America
Reservation, Booking
City: Franklin Park
Website: https://locations.dunkindonuts.com/en/il/franklin-park/10131-w-grand-ave/336650
Monday: 04:00 -22:00
Tuesday: 04:00 -22:00
Wednesday: 04:00 -22:00
Thursday: 04:00 -22:00
Friday: 04:00 -22:00
Saturday: 04:00 -22:00
Sunday: 04:00 -22:00
Dishes: 1
Categories: 5
Reviews: 49
Wendy Maria have to go. Terrible attitude and started to argue with me about how many orders they have. They have people in line and they’re processing mobile orders instead of just clearing out the line. I worked Dunkin part time barista up to full time management. Not ONCE did I talk to a customer like that. Maria said to me “if you don’t like the service, there’s many Dunkin’s around, go somewhere else!”. When in confronted Wendy about making the couple in front of me wait for too long, she said “they said they needed a minute”. I was already in line for 5+min and the couple said they had been waiting for much longer than that (all while she processed mobile orders). If you hate your job...
Terrible customer service. Hindu lady Meena is very rude and ignorant. This location lost so many customers because of Meena, but UNFORTUNATELY her job is secured because of her relationship with manager Vassu, Corporate needs to look into this! I will Not go back to that location
The consistency of the coffee here is unpredictable. Even when I order ahead and specify no cream, I often end up with a cup that's half full of it, especially when I'm in a hurry. Additionally, the mini bagels can be hit or miss too; sometimes they're served cold or hard.
The owner's wife is quite rude. She has little patience for waiting and often makes negative remarks. I've been a regular customer, visiting twice daily for over 20 years, but because of her attitude, I've decided to make my own coffee from now on. Book a table now
I really enjoy Dunkin; they offer the most amazing coffee flavors and the best donuts around.
