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"Usually pretty good, but for some reason my sandwich tasted like a wet dog this morning and my day is ruined :"
Phone: +17067698363
Address: 2081 Hog Mountain Rd, Watkinsville, 30677-4923, United States Of America, Oconee County
City: Oconee County
Website: https://locations.dunkindonuts.com/en/ga/watkinsville/2081-hog-mountain-rd/350168
Monday: 06:00 -21:00
Tuesday: 06:00 -21:00
Wednesday: 06:00 -21:00
Thursday: 06:00 -21:00
Friday: 06:00 -21:00
Saturday: 06:00 -21:00
Sunday: 06:00 -21:00
Dishes: 1
Amenities: 4
Categories: 5
Reviews: 126
I am the last person to leave a negative review on any service because after any bad experience I am quick to give the benefit of the doubt and understand that we all have our bad days. However after leaving this location feeling very frustrated several times, I just had to say something. The difference between the day shift and closing shifts is night and day. Anytime I drive through during the day it is a very pleasant experience and both the food and ambiance are lovely! However I avoid this location anytime after 4pm because chances are when I pull up to order there is no greeting and a very dismissive attitude. It 's feels as if I am an inconvenience to the baristas and you would think...
I went to this Dunkin' location yesterday via drive-thru. I had THE absolute best interaction with their 4 employees: Cooper B., Carter N., Ethan U., Alexa B. From being kindly greeted patiently waited on) when ordering to the excellent customer service at the window, I will most definitely return to this location. Everyone was so kind and professional that it made my formerly horrible) day much better. I rarely write reviews, but I felt that their hard-work should be recognized.In addition, I tried to complete a Dunkin' survey for them using the code on the receipt, but the code was invalid. I wasn't sure whom to contact about this issue.
Poor customer service. Mobile orders are never correct. Rude staff. Weak coffee and tasteless food. I thought when the renovations were completed that this Dunkin' location would improve in overall quality and experience. This location has declined significantly over the last several years. Maybe the owner should spend less time worrying about signs posted of a missing dog throughout the county, and more time focusing on ways to improve this place of business.
Service is Slow as molasses. Ordered in Drive thru at 3:57pm got my drink and munchkins at 4:23!! Would have driven off if I hadn’t ordered in the app and for drive thru
Usually pretty good, but for some reason my sandwich tasted like a wet dog this morning and my day is ruined :
