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"Took great care of my grandmother after her stroke."
Phone: +16108655595
Address: 1200 Spring St, 18018, Bethlehem, US, Lower Saucon, United States
City: Lower Saucon
Website: https://www.holyfamilysl.org/
Dishes: 0
Categories: 2
Reviews: 40
We had a confusing experience getting my mother admitted. We planned to move her the Saturday after Thanksgiving because I came from out of state with my daughter to help with this. The date was set the beginning of November. When we arrived with my mother's belongings no one was ready with any instructions. The admissions person was out. Understandably, but left no instructions with any one else on what to do. We moved several items in and her clothes ECT. We got three different accounts of what to do with unlabeled clothing and several staff saw what and where we put things. The Monday after, when we are gone, my sister gets a call from the admissions person that things need to be moved ou...
My mother was here for a month for recovery, and the doctor in charge of her care made a bunch of decisions without telling the family, and caused major financial and emotional damage. When we were moving her back home they gave us her unopened toothpaste and unused toothbrush, so they hadn't been helping her brush her teeth during her stay. The parking for visitors is atrocious. The therapy she received was very helpful, but it very much feels like the doctor pencil whipped some report and took advantage of my mom and the family.
An exception facility. Such a wonderful, loving and caring staff. i sleep well at night knowing my mother-in-law is being so well cared for and in such competent hands. God bless this wonderful staff.
