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"During the brunching period, a bit awaits seating. Pretty fast service, they want more napkins tho."
Phone: +15162805000
Address: 533 Old Country Rd, 11590, Westbury, United States
City: Westbury
Monday: 07:00-21:40
Tuesday: 07:00-21:40
Wednesday: 07:00-21:40
Thursday: 07:00-21:40
Friday: 07:00-21:40
Saturday: 07:00-21:40
Sunday: 07:00-21:40
Dishes: 8
Amenities: 6
Categories: 5
Reviews: 6555
My first experience there with seasoned server Bernadette was AWESOME! No long wait for ordering, great check back, and extremely friendly. Second visit MUCH different. Not greeted when I came in. Had my luggage as we were headed to the airport after eating. Counter attendants continued to converse while I stood at the counter. FINALLY, when I was greeted and after I requested a table so my mom and I could have room for luggage...THE HOSTESS DELIBERATELY SAT US AT A TABLE THAT WAS NOT ASSIGNED TO ANYONE. We asked a few people for help and was slow to get results until we requested the Manager Mike. Mike was awesome and apologetic...sent super server Stacy over to help us, who like Bernadette...
Pancakes were great until I got the the last one. I'm not sure what I was tasting but it reminded me of baking sodas or something that was not mixed well in the batter, I ate 3 of the 4 pancakes but the forth one could not be eaten. Usually I do not have a problem with ihop, I pray this is just a new employee who's arm got tired of mixing the batter. Hopefully the batter is mixed better next time. Otherwise, the pancakes were good.
Very attentive service. Great attention to details. Good portion sizes. Senior ordered special pancakes. I asked if we wanted 4 or 2. Very pleasant experience. Would definitely go back.
Fast service, the food was well prepared and didn't have to wait very long. Has a great experience. I made some extra food for my mother because she enjoys the pancakes very much.
During the brunching period, a bit awaits seating. Pretty fast service, they want more napkins tho.
