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"Food was lovely and good range on the menu. Great service. Will go back"
Phone: +441992550582
Address: 3 St Andrews Street, SG14 1HZ, East Hertfordshire, United Kingdom
City: East Hertfordshire
Website: http://ilvinorestaurant.co.uk/
Wednesday: 17:00-22:00
Thursday: 17:00-23:00
Friday: 17:00-23:30
Saturday: 12:15-23:00
Dishes: 7
Amenities: 21
Categories: 5
Reviews: 1352
We’ve always been a regular customer in this restaurant and I’ve even advised it to friends, until tonight. The quality of food has very badly changed, my pizza was missing some important ingredients and didn’t taste nice, my daughter who has always loved the bolognese told me that it’s not good! The worst is when I asked for some Parmesan for a second time and the waitress told me that she has given me more than usual and I had to pay for it!!! I’ve never been asked to pay extra for some grated Parmesan!! Extremely disappointed at the waitress attitude, even though she took off £2 for all the missing ingredients on my pizza. This is how a good restaurant goes down…!
We were a family of weary people, delayed diverted due to a crash on the M25 stumbled across this place. Obviously we hadn't pre-booked on a busy Friday night, but they squeezed us in and everything was just fabulous. Thanks guys
Waited 45 minutes for starters, then extra 35 minutes for main meal, then 47 minutes to get desert ordered, no apologies for making us wait understaffed to much waiting time, not sure if we will return 4/10 for tonight's dinner
We waited for 1.5 hours for our food. After waiting for an hour, we asked if we could have anything, and we were told that the restaurant didn't seem busy tonight.
Food was lovely and good range on the menu. Great service. Will go back
