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"25 minutes for a Chicken breast and poor customer service"
Phone: +19163710570
Address: Westacre Road, West Sacramento, 95605, United States Of America
Reservation, Booking
City: West Sacramento
Website: https://locations.kfc.com/ca/west-sacramento/812-westacre-road
Monday: 10:30 -23:00
Tuesday: 10:30 -23:00
Wednesday: 10:30 -23:00
Thursday: 10:30 -23:00
Friday: 10:30 -23:00
Saturday: 10:30 -23:00
Sunday: 10:30 -23:00
Dishes: 0
Categories: 5
Reviews: 56
Just went to our only KFC in West Sacramento on Westacre Rd. Haven't been there for a long while because their service sucked. So today I decide to go there and order my usual, 4 crispy breasts and 2 large fries. I was told by the lady at the window that they had NO BREASTS AT ALL and it would take 30 to 45 minutes to make some fresh. By now I'm pissed! This is the same **** that happened before and why I stopped ordering food from this location. If the manager can't do her job, then fire her ass and hire somebody who is competent to do the job right. I wish this was the end of the story but it's not. Looked in my rearview mirror as I was leaving and saw my next-door neighbor behind me. I le...
I had a bad experience once before at this KFC AND ITS BEEN A LITTLE OBER 6 months so I thought I would try again today.Bad, bad, BAD DECISION!I ordered two things only and both things were a disaster.The chicken pot pie was dehydrated with no sauce inside. Then the apple pies had salt all over it! SALT! Really?No stars at all if they didn't force me to put one to post.
Customer service sucks in this KFC location. A lady with Indian accent took my order in drive-thru today, she was not even talking to me, lol. She was rude and unwelcoming against my polite greet. Very disrespectful employee. I work around the area and take my lunch there, but not anymore because of that employee, sorry KFC.
Customer service sucks in this KFC location. A lady with Indian accent took my order in drive-thru today, she was not even talking to me, lol. She was rude and unwelcoming against my polite greet. Very disrespectful employee. I work around the area and take my lunch there, but not anymore because of that employee, sorry KFC. Book a table now
Great food, not a long wait. Friendly atmosphere. My only complaint would be that there seemed to be a lot of homeless people all around this location, miss drugs in plain sight! So my advice to those of you with children would be to just be careful! Once you're inside you're alright. Great customer service though!
I only go here because it's close to my job. Always something wrong with my order quality wise. Blobs of grease. Way too greasy. Not fresh. Smh. They just need to close down. They act like they're food is the best and didn't do anything wrong I'd you bring the food back to show them.
Their restaurant is good, I liked the food and an Indian girl works here. I liked her very much. He helped me a lot, actually my phone was not charged and I asked at the counter to charge my phone, but he refused. Then the girl came and told me the slot for charging.
I sat down and ate. It was some high school kids looking and snickering but other than that it was nothing , after I finished I got up and left. Book a table now
Food always good but this location we have had to wait 20 to 30 minutes because they seem to not have dark meat available. Very pleasant staff.
