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"Had to wait 45 minutes for my small order."
Phone: +13098334125
Address: East Jackson Street, Macomb, 61455, United States Of America
Reservation, Booking
City: Macomb
Website: https://locations.kfc.com/il/macomb/615-east-jackson-street
Monday: 11:00 -21:00
Tuesday: 11:00 -21:00
Wednesday: 11:00 -21:00
Thursday: 11:00 -21:00
Friday: 11:00 -22:00
Saturday: 11:00 -22:00
Sunday: 11:00 -21:00
Dishes: 1
Categories: 5
Reviews: 32
KFC Headquarters need to shut this place own. I am very dissatisfied. We ordered 2 18 piece meals 1 original and 1 extra crispy. After we had to wait for our sides to be made we got 6 out of 8 of our sides. Plus no gravy, burnt biscuits, and no honey for the burnt biscuits and how is everything unseasoned??. We spend over $100 this evening and couldn't even get all of our food. How hard is it to actually do your job and make sure everything is together. Someone needs to look into the macomb place because this isn't right.
Drive-thru experienceI have always received excellent customer service when visiting this KFC drive through. The employees are friendly and courteous. My orders have always been correct and the food hot, fresh, and delicious. Thank you to the employees of the Macomb IL for providing a great customer experience!! Keep up the great work!
The service was excellent, with bilingual staff providing attentive assistance in both Spanish and English. However, the condition of the bathrooms was not suitable for the establishment. Additionally, we had to wait over 48 minutes to place our order, which was quite lengthy.
I was on a quick trip when I decided to get KFC instead of the fast food hamburger. I thouroughly enjoyed my chicken strips, fries biscuit. The drive thru was prompt efficient! A great choice to consider on my next visit to Macomb? Book a table now
The person I spoke with was quite rude and unhelpful. I ordered two pot pies and asked how long they would take, but he simply replied that they were in the oven and would be done when they were done.
Came in to get 3 tenders and a chicken sandwich and took over 15 minutes plus the terrible service. Began giving a attitude because she obviously hates her job and kept ignoring us.
The fries were hard, stale, and unappetizing. Everything was cold. They delivered an order that had been canceled by Uber Eats two hours before I placed my new order.
Always closing early, never answers phone. They've figured out how to shut down online ordering. Whoever is the franchisee is losing money and customers Book a table now
Kfc still makes the best chicken but the store is not real clean, the orders are rarely complete.
