Launay's - Table reservation

The venue pitches itself as a gastro pub but there’s some basics it needs to get right. We visited last week. Our service was consistently poor, members of our party had to repeatedly get up to ask for drinks/sides/clean cutlery/bill and then Chase up Courses that hadn’t arrived for us all and the venue wasn’t massively busy. Stock up on drinks! to run out on a busy Friday night is poor, especially with such bad quality cocktails included. Chicken not cooked through, the mains were sent back there was no apology, replacement or explanation to us. On one of the party getting up to find and check with our server if we would get a replacement or substitution they said they’d check and we heard...

• Useful
• Not Useful
• Reply

came here as a tradition with the family of my partners. this time we sat at the modern side of the restaurant. the service was good, but took awhile. the homemade brote were absolutely beautiful, but the appetizers were a branch. I think the menu has tried so hard with the aromen. whipped truffle infused camembert was too much and exaggerated. we also had a chateaubriand and it wasn't as good as I expected. I appreciate it's just meat, but I had better in the past. I mean, it has no taste. I think what the night is saved, what the mother of my partner has ordered for the desert because she absolutely loves it. the sweetshop.

• Useful
• Not Useful
• Reply

Lovely setting and food was delicious. However meal was served separate to the vegetables and my husband had eaten his meal before the veg arrived and my meal was going cold . Appeared too busy had too many covers to cope with so service very poor. The staff did apologise but unfortunately spoilt our experience. Every effort was made however to bring fresh meal and veg but the food was delayed my husband had to eat his meat separate to his veg . Simply it was not good enough on this occasion

• Useful
• Not Useful
• Reply

a decision in the last minute, friends to visit who live 100 miles away, turned out great as we managed to be booked in launays as our friends live near this beautiful restaurant. thanks to the team launay for a nice Friday night, spot on well presented food, which never disappointed along with a very friendly atmosphere and not forget the friendly staff who for a great night with the entertainment we went to home with a brill night. thanks to alison and team Launay’s

• Useful
• Not Useful
• Reply

Food was average, service was poor. Has to ask to order and getting anyone’s attention was a task. Won’t return

• Useful
• Not Useful
• Reply