Mcdonald's

Mcdonald's - Table reservation

7-9 Cannon Lane, TN9 1NZ, Tonbridge and Malling, United Kingdom Reservation
13913 Reviews 2.9

"Yet again, NO milkshakes....75% time they never have them...add their inability to provide a plaon hamburger in under 5 minutes...."

Details

Phone: +441732365738

Address: 7-9 Cannon Lane, TN9 1NZ, Tonbridge and Malling, United Kingdom

Reservation, Booking

City: Tonbridge and Malling

Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8261499:Clicks:DIRSYN:

Opening hours

Monday: 00:00-23:59

Tuesday: 00:00-23:59

Wednesday: 00:00-23:59

Thursday: 00:00-23:59

Friday: 00:00-23:59

Saturday: 00:00-23:59

Sunday: 00:00-23:59

Statistics

Dishes: 1

Categories: 5

Reviews: 13913


Address

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Reviews

1 /5 Rating

My recent visits to this establishment have left me utterly disappointed. The staff members I encountered were nervous and unfriendly, which immediately set a negative tone for my experience. It was clear that they were disinterested and unmotivated to assist customers, creating an unwelcoming atmosphere. The worst part is how they handled issues. When I confronted them about problems I encountered during my visits, they were unapologetic and offered no solutions or compensations. Their lack of accountability and refusal to make things right only added to the frustration and dissatisfaction. Considering the consistently poor customer service I've experienced, I can confidently say that I wil...

1 /5 Rating

Genuinely the worst McDonalds I have ever been too. If you get your food within 30 mins of ordering then you have done well, I have previously had to wait over an hour. When you are in the restaurant the queues are massive because of the slow service and the tables, floor and toilet are not cleaned. Don't even try to go through the drive through where you will never get your food at the window but will be sent to wait in the car park, kind of defeats the object of a drive through service. They will continue taking orders even when the car park is full and send you to wait in the disabled bays or the drive way. Would honestly prefer to drive the distance to the next closest one which is aroun...

1 /5 Rating

Super Slow! It appears to me that the staff are trying to do their best with no proper direction from managers who are clueless. It is definitely the worst drive through i have ever used of any restaurant. I don 't order what I want, I order what i think they will be able to supply without a 15 minute wait in the car park. However a cheese burger and coffee will still trigger the response of. Can you wait in the car park please With no other drive troughs locally I use this one quite a bit but have often thought it would be quicker to drive 10 miles to a Burger King than go here.

1 /5 Rating

All I can say is DONT BOTHER. The last 4 times we have ordered we’ve had stuff missing wether it’s been pick up or delivery. It’s run by teens, absolutely shocking. Needs better management and staff. Constantly a problem here. Would much rather drive to tunbridge wells one. Food is always hot at tunbridge wells. Book a table now

5 /5 Rating

This branch of McDonald’s is always hectic and usually an experience that makes me not want to return to a Maccas until I forget the last visit. Today was a different experience due to a really wonderful staff member Owen. Owen helped me numerous times today and all with a smile. Thank you Owen

1 /5 Rating

I am absolutely disgusted with the service I got. We ordered our food the first time it was missing a full meal and sides. I then ordered again and it was then missing a drink. No one let me know that the first meal wasn’t available after placing the order.

1 /5 Rating

Absolutely awful every time we have been never any milkshakes forget half your order after making you wait in the car park for nearly half an hour app doesn’t work customer service shocking

2 /5 Rating

Yup it’s a chaotic and poorly laid out as you gather from the other reviews… certainly not fast food . Total disaster and prob Sky something that needs to be re thought Book a table now

1 /5 Rating

This place is a joke worst drive in and park up and wait half hour Mc Donald's there is .....Sack the management and employ someone who knows what they are doing

2 /5 Rating

Yet again, NO milkshakes....75% time they never have them...add their inability to provide a plaon hamburger in under 5 minutes....


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