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"Ordered food told would be about an hour no probs with that phoned an hour and 15mins later to be told the foods ready but the delivery driver’s not back yet be another 15mins or so before he is! So (a) how long has the food been sitting on the side getting cold and (b) how much longer do we have to wait?! Why not be honest from the start and tell us they only have one delivery driver on a Friday night!"
Phone: +441442822524
Address: 37 Frogmore Street, HP23 5AU, Dacorum, United Kingdom
City: Dacorum
Website: https://plus.google.com
Monday: 15:00-21:00
Tuesday: 15:00-21:00
Wednesday: 15:00-21:00
Thursday: 15:00-21:00
Friday: 15:00-21:00
Saturday: 15:00-21:00
Dishes: 6
Amenities: 7
Categories: 5
Reviews: 2061
I have been coming to.this chippy for years as it is the best in a wide area. I travel from either Watford or Aylesbury it is that good. However on Saturday 29/10/22 I was horrified with my supper. The chips were just as good as always but the fish was inedible. It tasted of very old nasty grease.. truly awful. I don't know if they forgot to change it, a different supplier or heaven forbid the cost of oil is so high just thought they would try and squeeze another day out of the life of it. Please go back to whatever you have always done guys even if it means increasing the prices
today, i went to this fish and chip shop. it was HORRENDOUS. the chips were so plain and dry and the chicken nuggets weren’t even better. which i also paid for 6 nuggets but only got given 4. the worker dose t care about your needs at-all and will twist ur words. i ordered a burger with BURGER SAUCE and i received a burger with garlic sauce. the burger even had no cheese or lettuce in it like how it was displayed. i complained that i got garlic sauce but the worker didn’t care and said that i asked for garlic cause when i had never. never going back again. disgusting.
Twice we have ordered fish and chips for delivery with cash on delivery and both times the price quoted over the phone was different to the price we had to pay when delivered. Price always went up. After the first time we gave them the benefit of the drought but then the same rip-off happened on the second delivery. We have used Oceans for nearly ten years now but after being conned on the last two delivery prices we will never use them again. Oceans are best avoided.
oceans used to be great with old owner always checking food before it went out but now the new owner doesnt give a toss. food has gone down hill aswell as customer service. for example the kebabs used to be one of the best around the area and full of flavour but now it doesnt even taste like kebab and is drenched in grease. any one who genuinley likes and enjoys the food other then the basic burgers then they clearly dont know good food!
Ordered food told would be about an hour no probs with that phoned an hour and 15mins later to be told the foods ready but the delivery driver’s not back yet be another 15mins or so before he is! So (a) how long has the food been sitting on the side getting cold and (b) how much longer do we have to wait?! Why not be honest from the start and tell us they only have one delivery driver on a Friday night!
