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"Eating is wonderful, but I think they are understaffed because every time I order here that it takes an hour to deliver my pizza. I ordered on Monday night at 7:21 and my pizza came here at 8:51. the app tells them a different estimated time than what is actually to be expected. apart long waiting times this papa john’s great"
Phone: +12625517573
Address: 2304 18th St, Kenosha, WI 53140, USA, 53140-1488, United States
City: Kenosha
Website: https://locations.papajohns.com/united-states/wi/53140/kenosha/2304-18th-street
Dishes: 10
Amenities: 4
Categories: 5
Reviews: 2581
If I could leave zero stars, I would.At 6:37 My dad ordered a pizza for his dinner. He was told that it would be between 40 and 65 minutes.I got to his house to visit with him at 8pm, and apparently he was still waiting for his pizza. So dad called the store back, it's only automated, and he was told at 8:15 that it would be delivered between 8:18 and 8:28.At 8:31 the pizza finally got there! Yay! Except, wait, it's barely warm and not even cut! Then looking at the box we see that the order was put in at 7:38- an hour after he called in his order.So I called the store for my dad to complain and ask why they would send out a pizza (2hours later) without even being cut. But after being told a...
Horrible experience! I haven’t had papa johns for quite some time(like 5+ yrs) because I don’t usually like their pizza. The only reason I ordered from them recently is because they were one of the few pizza places that was offering a Jack o lantern pizza for Halloween. Ordered a pizza and beverage. I understood that they were busy so I wasn’t upset about the 75 min estimated time. However, after 2 hrs I called. No one answered. Checked out my drivers status and saw that they delivered to another apartment on the other side of my apartment complex. No delivery notice or text. Had to walk 10 mins to retrieve it just to see that the order was wrong and missing the beverage. After calling custo...
somehow the worst experience ever! I wish I could give negative stars! placed one order and patiently waited and after 1 1/2 hours called the first time to see what was going on to tell a driver car died and our pizzas were picked up by another driver and hey I understand that things happen. another hour goes by and I'll call her again, oh yes, it'll be in a few minutes. I call again at the hour 3 and now they are acoustically saying that it was delivered, the driver knocked at my door (I have 2 dogs going crazy over a leaf blowing the wrong away) so in the round they lied about the phone and didn't want to give me any refund. after some who answered the phone have decided that I deserved a...
I ordered $60 worth of food. it said my order would arrive 31 min after placing the order. It came well after a hr. On top of that the brownie was all smashed together. The garlic knots were burned, and the chicken had very little BBQ sauce on them. When my food was delivered the driver forgot the drinks and blamed the store for not packing them. I have been on hold for over 30min and no one is answering the phone. SO NOT WORTH THE MONEY!
Eating is wonderful, but I think they are understaffed because every time I order here that it takes an hour to deliver my pizza. I ordered on Monday night at 7:21 and my pizza came here at 8:51. the app tells them a different estimated time than what is actually to be expected. apart long waiting times this papa john’s great
