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"Afternoon tea was nice and plenty of choice service was ok and would go again. We’ve booked a table which I think is the best way to go."
Phone: +441920821246
Address: Hamels Mead, East Hertfordshire, United Kingdom
City: East Hertfordshire
Dishes: 3
Amenities: 13
Categories: 5
Reviews: 1100
I’ve said it before will say it again: this place is outstanding. It’s not just the food, it’s the calibre of the staff well trained, proactive, always charming, always friendly, looking out not looking away …. That and the steer from the top eg the invaluable Michelle make this one of the best there is (cafe shop). Special thanks this time to Ben, too, who called me after I mistyped my booking!
Unfortunately our family experience was not a good one. We waited 30 mins before getting a drink and a further 20 mins for our cooked breakfast which was cold. We then asked to order coffee and cake but after waiting a further 15 mins decided to leave with takeaway cake, which was delicious. Staff were polite but the service was so slow and the breakfast was cold and average
I visited last week with my friend and we both had the afternoon tea which we both thought was amazing. Much better than the hotels I’ve visited. The service was excellent and the lady that served us was brilliant super friendly and very attentive.
It’s a long time since we last dined there and we were amazed by the transformation. A lovely breakfast served by an equally lovely young girl. We will certainly be back sooner than later as we are in our mid eighties and love eating out.
Afternoon tea was nice and plenty of choice service was ok and would go again. We’ve booked a table which I think is the best way to go.
