Pizza Hut - Table reservation

This was the worst experience of my life. I have never been to a pizza hut that was so unorganized. When i first got there the worker was running all over the place trying to get everyone’s order. There was a lack of workers and it took forever to get attended. Finally we place the order once we were sitting down and we wait for a whole hour while we see everyone else get their food which they had came after us. The worker comes and tells us she will check on our order after a whole hour of waiting and then she just never comes back. I go up to her and tell her it’s been an hour and she says “Really, omg ?!?” like if she had no idea. Like um didn’t you just go check on our order like 20 minu...

• Useful
• Not Useful
• Reply

Upon receiving my delivery order over half an hour later than projected, it was found one of my pizzas was made incorrectly. I had ordered mushrooms and none were on the pizza. Also, the pizza had six pepperoni slices and 43 slices of jalapenos. Pretty sure this is not the appropriate ratio for a large pizza. Finally, I also ordered two 20 ouunce bottles of Dr. Pepper and both arrived at room temperature. If there were any issues, the store should have called or reached out to me. The service did not match the previous visits I have made. Hope this does not continue.

• Useful
• Not Useful
• Reply

We placed a large order and the young man who assisted us was extremely helpful and patient in explaining the menu. He was very friendly and made sure we had plenty of extras with our order. The food arrived hot and promptly! We will definitely be returning! Highly recommend!

• Useful
• Not Useful
• Reply

More times than not something wrong with our order from this location. Just this month, 12/9: Delivery order missing 2L drink. Tonight: Burnt pizzas. I’ll stick to McAllen locations from now on.

• Useful
• Not Useful
• Reply

Pizza always on time at carry out counter. Great tasting pizza. Been there many times.

• Useful
• Not Useful
• Reply