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"Great service, the staff were really friendly and helpful. Food is always good. First visit to this particular Prezzo and I loved the design and atmosphere and it seemed quite spacious too."
Phone: +441268768590
Address: 54-56 High Street, SS12 9AT, Basildon, United Kingdom
City: Basildon
Website: https://www.prezzorestaurants.co.uk/restaurant/wickford/
Dishes: 10
Amenities: 13
Categories: 5
Reviews: 2250
Looking for a night out to celebrate my birthday. Have been to Prezzo in Wickford a few times over the years and have always had a great meals. But tonight Sat 22nd October the meal was very bland. In the past you could get a seafood linguine, this has now been reduced to prawns in a tomato sauce which had no taste at all very disappointing. Also the atmosphere was not there. On a plus side the staff were attentive and friendly. Don't know if it is down to the after effects of covid or the ongoing war in the Ukraine. Unfortunately I will not be going back for sometime.
My partner and I came to this restaurant for dinner one night. While the food and service were decent at first, the kitchen forgot to cook our main dishes. We waited over an hour and a half, watching other tables around us leave without receiving their orders. Despite asking multiple times, our mains never arrived. The waitress disappeared and the other staff were not attentive. To top it off, a bottle of Pepsi was accidentally spilled on our clothing and no one apologized. Overall, our experience was disappointing. If I were Prezzo, I would be ashamed.
I understand there are not many decent place to go in Wickford, bu this has got be the worst. The staff were reluctant to greet us because they were too busy trying to shut the resultant at 9 pm. We were made feel like an inconvenience. The food was awful and staff's reaction to feedback back equally nonchalant. Well good luck to your!
Ordered off deliveroo , food came cold and had to microwave it. Contacted the restaurant about it and wasn’t much help at all and was told to contact deliveroo direct but delivery came in half hour so surly it’s down to prezzo. Meal cost £34 for 2 carbonaras and only got refunded £7. Not acceptable and wouldn’t recommend!!
Great service, the staff were really friendly and helpful. Food is always good. First visit to this particular Prezzo and I loved the design and atmosphere and it seemed quite spacious too.
