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"Late night, I gave a confusing order. The drive thru window person pleasantly and happily made the correction with a smile! Thanks Cane for the professional staff member. She was awesome!!Food: 5/5"
Phone: +19094780001
Address: 1857 S Tippecanoe Ave, San Bernardino, CA 92408, United States
City: San Bernardino
Monday: 09:00 -02:00
Tuesday: 09:00 -02:00
Wednesday: 09:00 -02:00
Thursday: 09:00 -03:30
Friday: 09:00 -03:30
Saturday: 09:00 -03:30
Sunday: 09:00 -02:00
Dishes: 7
Amenities: 9
Categories: 5
Reviews: 4375
Cashier Eliza manager Alexis Carter made this experience 1 star. I understand that mistakes happen, but when employees don’t offer a single apology or thank you for your patience, and instead are made to feel like it’s their fault that the workers made a mistake? That’s not okay. I had to guess the name of the cashier based on the receipt because the manager cashier both refused to give me the cashier’s name. You cannot do that, I have a right to know who is serving me my food. I am a loyal customer of Canes will put in my due diligence to make sure I never come to this location again. Your customers should not leave your business feeling disrespected and disappointed. Do better.
The first time I tried Raising Cane's I was thrilled to have found a new to me delicious place. I'm in that area once a week. The second time I went I took my husband who was unimpressed and I was disappointed it wasn't nearly as good. The last two times I went, the chicken was so dry, and the taste so poor, I couldn't finish them. One thing I'll give it is the staff is great. Very friendly. Too bad the food doesn't match their enthusiasm.
Went to the drive thru and got my food to go, the service was great, the staff was friendly and professional. The food was hot and it was really good. It was my sister's first time to try it and she really liked it a lot. She also raved about the sweet tea, said it was perfect. We are from the South, so we know about having sweet tea. I was glad that I decided to take my sister there today for lunch. She really liked it.
Cain's is always consistent with great food and service. The service at this location was amazing; we have 3 little kids and the staff did a great job helping the kids be excited and happyFood: 5/5
Late night, I gave a confusing order. The drive thru window person pleasantly and happily made the correction with a smile! Thanks Cane for the professional staff member. She was awesome!!Food: 5/5
