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"I visited this restaurant earlier this year as a birthday gift from my dad. I went with some close friends, and I was grateful that I didn't go alone. The lady who managed the restaurant was extremely passive-aggressive and disorganized. She forgot to cancel a scheduled event and took it out on our group, even though it was her mistake. I tried to keep an open mind and enjoy myself, but I was ultimately disappointed. When the day was finally over, the lady sighed in relief and mentioned she was looking forward to a smaller group the next day. Reflecting on my experience, I realized I had never felt so unwelcome. It was the most unprofessional business I had ever encountered. I wish good luc...
Phone: +441297630302
Address: Trinity Hill Road, East Devon, United Kingdom
City: East Devon
Website: http://www.rivercottage.net
Monday: 9:00-17:30
Tuesday: 9:00-17:30
Wednesday: 9:00-17:30
Thursday: 9:00-17:30
Friday: 9:00-17:30
Dishes: 5
Amenities: 10
Categories: 5
Reviews: 2349
we were so excited about our visit to river cottage hq, as we have been following hugh fw for many years through his cooking programs and campaigns. I don't complain, but that feeling, I have to give an honest review of my stay here. I just returned from a overnight stay in the river cottage hq with my man. Check-in is between them parking their car on the top parking lot next to the road, call the cabin reception and wait to be collected and drove to the main house. first impressions are the hof is boring, it needs a welcoming color of flowers. we were shown in our double room with private bathroom. the bedroom is minimalist, which is good, but do not expect frills. no welcome card, cookies...
This is the event we attended at River Cottage, unfortunately it will be our last. For the price we paid for the meal plus drinks, we left feeling flat and disappointed. I provided feedback through a form they provided but have not received a response. The parking attendants and servers were excellent, but the overall experience was lackluster. We were greeted with a small glass of wine outside and had to wait in the cold and damp weather until we were seated. The food was underwhelming, with fish that was undercooked and a dish my wife couldn't eat that was simply taken away without question. The menu consisted of small dishes and canapés that did not justify the price. The live band had a...
We were really looking forward to visiting RC HQ being appreciative of Hugh FW food ethos and reading of the experience. As we arrived I asked my husband to take a photo of me at the entrance but we decided not as the sign was...extremely worn with a letter missing. Walking down the glorious valley to the HQ was stunning. We were greeted with a glass of SPANISH bubbles which quite shocked me as we have had wonderful local wines at the canteen in Axminster. We are close to Lyme Bay vinery! It was really unpleasant and I discreetly poured it away. We had an hour to look around and frankly thought the grounds shabby with plenty of weeds there is wild and there is neglected, this was the latter....
We visited this restaurant for New Year's Eve, excited to celebrate after not being able to do so last year. However, we were highly disappointed and will not be coming back. The service from the waitstaff was extremely poor, requiring us to call out and wave frantically just to get a drink. The food was disappointingly cold and undercooked, and the staff did not check on us to see if everything was okay, leaving us with no opportunity to request a replacement or share our thoughts. We left before midnight because even the live music couldn't keep us there to ring in the new year. We were looking forward to the live music, but the musicians did not engage with the audience or read the room,...
I visited this restaurant earlier this year as a birthday gift from my dad. I went with some close friends, and I was grateful that I didn't go alone. The lady who managed the restaurant was extremely passive-aggressive and disorganized. She forgot to cancel a scheduled event and took it out on our group, even though it was her mistake. I tried to keep an open mind and enjoy myself, but I was ultimately disappointed. When the day was finally over, the lady sighed in relief and mentioned she was looking forward to a smaller group the next day. Reflecting on my experience, I realized I had never felt so unwelcome. It was the most unprofessional business I had ever encountered. I wish good luck...
