Smiths - Table reservation

On Saturday 24th July 2021 I attended the Broadcroft Hotel, Kirkintilloch. We were a group of 7 from 2 separate households. On arrival our table was not ready so were directed to a table next to the bar to have a drink whilst we waited. We were then lead to our table for our meal to be told at this point 4 people from the party were to go to one table and the other three to a separate table so we would not be seated together. At this point I challenged us being separated and asked why we could not be seated together. I was told due to covid restrictions we were not allowed to sit together. I asked why when we were all just sitting together at the one table having drinks whilst waiting to be...

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We visited The Broadcroft Hotel for dinner tonight for the first time. When we first arrived, the restaurant was fairly busy but not full. Waiting staff were very attentive and our order was taken. We ordered drinks which arrived quickly. The plan was to have main courses, puddings and coffees. Our mains arrived promptly and the food was delicious. Good sized portions too. All was going well. The restaurant was getting busy now. My partner asked the waitress for another drink. 15mins later, still no drink. We pointed out to the waitress we were still waiting. She apologised, said the bar was very busy and we'd get our drink as soon as they could manage. About 15mins after that the drink arri...

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I visited the restaurant on a Sunday lunchtime. The restaurant had a nice ambiance, but the menu selection was just okay. I decided to play it safe and ordered the fish and chips. Unfortunately, the service was slow and when my meal finally arrived, it was the worst fish and chips I have ever had. The fries were overdone and frozen, there was barely any pea paste, the fish was thin and overcooked, and I was given a lime instead of a lemon. Despite the disappointment, the rest of my party enjoyed their meals so I didn't want to cause a scene. However, when I mentioned my dissatisfaction to the manager while paying the bill, they were dismissive and refused to address the issue. My parents, wh...

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This restaurant is fantastic and a wonderful addition to Kirkintilloch. Our party had a great Sunday evening here. The reception staff were warm, friendly, and helpful. The wait staff were also warm, friendly, helpful, and appropriately attentive. The atmosphere and décor were luxurious and inviting. One member of our party used to contribute to Egon Ronay and was very impressed, planning to return with friends. The food was exceptional, truly top-notch. Overall, this is a must-visit venue.

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I went out for a meal with friends. The service was fantastic and the food was excellent. I will definitely be returning for another visit.

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