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"Martin is quite rude and provides very poor customer service!"
Phone: +19494957121
Address: Crown Valley Parkway, Laguna Niguel, 92629, United States Of America
Reservation, Booking
City: Laguna Niguel
Dishes: 2
Categories: 5
Reviews: 10
Let's be real, a sandwich is a sandwich and you really can't go wrong with that, especially when making it your own. However, for some reason, all the Latino/Hispanic employees are consistently rude to my sister, myself and (recently I've noticed) to the senior community. I'm not sure if it's because I'm from the area (live here), or that I happen to be of Mexican descent myself, but whenever I place an order it's the same. I rarely come down to this specific chain and only when my younger sister visits as she hardly eats Subway herself so it's really a treat for her. My concern is I've seen the senior community get treated rudely for no reason whatsoever and in front of other customers who...
Great Subway, the attendant was very polite, she made my breakfast sandwich and tasted amazing. The minus one star is because they only open at 9am now, by this time I am starving! I wish they started to open at 7am again.The store looked very clean and stocked, the mall they are situated is right next to Armstrong gardens.I had the steak, eggs and cheese 6 inches flat bread with tomato, onions and olive, plus the sriracha sauce. I don’t even have a picture since I are so fast! lol thank you Subway, please go back to open early!
I ordered catering from this restaurant on August 6, and everything was delicious and ready for pickup right on time. Alex was incredibly helpful in selecting the best options for my party. He was accommodating and a pleasure to work with. The sandwiches were beautifully presented, and the cookies were fresh and delicious. I highly recommend catering from this place. Thank you for the excellent service!
I went to this Subway location tonight for the first time. It was past 7:00pm I didn't know they close at 7:00. Omg, the gentleman working there, I think his name is Pedro, opened the locked door and made sandwiches for me. I just couldn't believe it. The best service I have ever got. Not to mention, he made the best sandwiches too. He deserves a 5 star. Book a table now
This place has improved their customer service by a lot! I’ve been coming here a lot more often and I’ve been getting really good experiences. I would highly recommend going there
First time here was a very nice experience knowing that someone is there to help and be greeted with a smile. Bella thought it was a great experience.
Contrary to tax law, the employee insisted on charging sales tax on a cold sandwich to go, which is not taxable.
Best customer service, Pedro is super chill and friendly. Definitely coming back Book a table now
Very clean location, well made sandwiches and amazing customer service ?
