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"Excellent service and fantastic food. Lovely and clean and made to feel really welcome. Nothing too much trouble."
Phone: +441865875270
Address: London Road, OX33 1JH, South Oxfordshire, United Kingdom
City: South Oxfordshire
Website: https://thekingsarmswheatley.co.uk
Monday: 11:30-21:00
Tuesday: 11:30-21:00
Thursday: 11:30-21:00
Friday: 11:30-22:00
Saturday: 11:30-22:00
Sunday: 11:30-21:00
Dishes: 10
Amenities: 25
Categories: 5
Reviews: 5765
All I can say is I’m very disappointed. We eat here regularly at lunch time but the first time we come as a family for an evening meal it puts me off returning. Under staffed, cold sub standard food, foul mouthed diners sweating at staff, made my birthday meal one I don’t want to remember. The management need to take a serious look and these issues as until you get more staff and not leave food sitting on the pass for 10 minutes to then me served to your customers I won’t be returning. The one plus point was our server. He was very attentive and had to apologise to so many customers for what was going on around him. These staff members need to be looked after as they kept your restaurant afl...
We went there on Sunday 10th Sept at 12.30 pm, there were 8 of us (5 adults, 3 kids). The female server was really good, sadly the food did not match the service. Ice machine not working, no onion nest, pasta products, cookie products available even though they are on the menu. At the salad bar the coleslaw was grey in colour. The burger buns. The portion seem to have shrunk in size, and the burgers were dense and tough. Sadly it seems to have gone down hill since we were there last which was about 12 months ago.
We waited an age for drinks order to be taken, another wait for drinks to arrive. another wait for food order and salad bowls. Not enough staff for number of tables. waitresses tried their best but it really wasn't fair on them. food not worth the wait. lukewarm at best. Harvester should be ashamed of themselves for putting profits before their people.
Good service by Toni -Jane ,food served quick . Staff friendly and helpful . The food was delicious , starters and main meal really tasty and worth waiting for . A lovely meal in a nice place with nice staff
Excellent service and fantastic food. Lovely and clean and made to feel really welcome. Nothing too much trouble.
