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"I was served by raabia twice, the first time it was her first day and she was so sweet to me ! She gave me a really good service the both times !"
Phone: +441913892628,+442077309182
Address: Waldbridge Chester Le Street, Durham DH2 3SL, DH2 3JD, United Kingdom
City: Durham
Monday: 12:00 -23:00
Dishes: 10
Amenities: 11
Categories: 5
Reviews: 217
We visited last Saturday, altough we are locals we are also very loyal to the Suprise, however it was full that night. When we arrived at the Phoenix it was packed as well and we came in without a booking, however we were quickly accomodated by an extremely capable and charismatic young manager from Poland (apologies, I have no idea how to spell his name! who truly made our evening! Food was delicous (fishcakes! , place looked amazing with Christmas lights all over, with the main lights being dimmed. Our waiter Illona was very attentive and hospitable, not to mention the manager who kept an eye on us all the time and made sure we are having a good time. I don't think we will betray Suprise,...
We arrived in plenty of time before our timed entrance tutankhamun exhibition. Slightly pricer than we anticipated but chose from the menu. The waitress took out choices verbally, 30 minutes later she came back to say there was a muddle with the order in the kichen and what was it we ordered? After an hour, tine was pressing , the food arrived. A man told us the deserts would be complimentary but as we were now running late we had to decline. However the food was excellent and i would recommend it. A deduction from our bill was made
Lovely hidden gem off the kings road. Beautiful surroundings, warm and welcoming. Friendly staff. It has a lovely atmosphere and staff made you feel like a regular although it was our first visit. A must if you in the area
This is our local, so I may be bias, however the Sunday roast has defiantly gone up a gear since reopening. Brilliant pub. Quiz is a lot of fun too on a Sunday evening.
I was served by raabia twice, the first time it was her first day and she was so sweet to me ! She gave me a really good service the both times !
