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"Garbage customer service, employees cannot follow directions. Asked for a chicken gyro with no cheese due to an allergy. Sandwich had cheese in the middle. Called into explain and they refused to comp me for the sandwich. Did not acknowledge their mistake or the severity of the situation."
Phone: +12485386000
Address: 4301 Orchard Lake Road, West Bloomfield Township, 48323, United States Of America
City: West Bloomfield Township
Website: http://www.uptownparthenon.com/
Dishes: 14
Amenities: 2
Categories: 5
Reviews: 0
We used to like this place a lot, then it went downhill and we stopped going. Recently, saw good reviews and decided to try it again. It was a huge waste of money. Very expensive and mediocre to inedible food. At least did not get food poisoning. The salad was ok, hard to mess that up. Ordered the pastitso, which is supposed to have a layer of delicate bechamel... there was no layer. There was a heavy coating of cheap Parmesan cheese on top of mixed meat/pasta, and more Parmesan in the meat. Could not taste anything else. Threw it out. In the old days, there was a distinct layer of bechamel, another of noodles, another of meat. You could taste meat, cinnamon, tomatoes, bechamel, etc. no more...
The interior renovations are striking. However, everything is wood, vinyl, etc.; there is nothing to reduce the noise level and it was very noisy, especially in the main dining room. We relocated to the bar area which was better but still noisy. We had excellent service from Theodoros, a long term server. Our group of five had different opinions on the food. Three people ordered Greek; two really enjoyed their food and the other said it was the worst Greek food he had ever had. I had the vegetable stir fry. It was excellent and I would order it again. There was a nice variety of fresh vegetables and a great sauce over rice. The wine selection is very poor. They do not offer any medium or hig...
Today was 'a red letter day ' for me. I ate 'my first gyro sandwich EVER! ' I 'm from Phoenix visiting family and would definitely recommend. I ate the whole thing!!! . My husband LOVES a good gyro has tried to get me to try one for 40 years! Today, he carried out from here. The bag of gyros smelled so good as my husband brought the bag into the house!!! The food was hot delicious and 'Oh so Good! ' We will definitely be back!
Dined here tonight with large group. They do have a problem with early evening sun that blinds you despite blinds that reduce the glare. Service was great and so was food. We shared fire sausage, fire cheese, hummus and salad for appetizers. All very good. My main was the steak kabobs and was delicious. Highly recommend this place.
Garbage customer service, employees cannot follow directions. Asked for a chicken gyro with no cheese due to an allergy. Sandwich had cheese in the middle. Called into explain and they refused to comp me for the sandwich. Did not acknowledge their mistake or the severity of the situation.
