I have visited Akbars restaurant and cafe on numerous occasions birthdays, work meals and special events, however recently the food has gone downhill a little. I visited in October 2022 with a friend service was great however the meat handi was somewhat not upto expectation the actual meat was excessively dry. We paid the bill and were charged for a pickle tray £1.40 which we did not order I asked the guy behind the till and his response was oh sorry and refund us the money back. I went again in November 2022 giving them the benefit of the doubt as we all have bad days. We ordered from the Chinese menu and the food came out cold which was sent back and promptly within a few minutes they had...
What can I say. It’s not what it was. I am really hurt by my experience at akbars cafe, I went with a few friends on 3/8 and I have to say the food was mediocre and the service that we received was beyond shocking. We were a table of three and we felt from the offset that it was an inconvenience us been there, two of us finished our meal and then the waiter asked my friend (do you want a pack up box)… we were essentially told to get on with it. We were given the dessert menu, something we had every intention of getting but we felt like we were been pushed out of the door, cleaning up around us… not just our dirty plates but napkins, our unfinished water. Then the bill arrived when we hadn’t...
Worst place would not recommend I went here with my friends to open my fast even after booking the table for them to turn us around and say the table is not booked and they have no space for us. Absolutely appalling customer service nobody had the curtesy to apologise for it even though I had rung the number on their website and someone had taken my name and booked the table prior. Awful customer service and I will not be going there again neither would I recommend.
I went to Akbar's with my partner's family last night and had an excellent experience. The service was exceptional from beginning to end. Our waiter Jimmy W was outstanding and went above and beyond to make sure we were well taken care of. The food was delicious and I highly recommend it. We left feeling completely satisfied and will definitely be returning soon.
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Wow what can I say food, customer service location decor everything was fantabulous. Best lamb chops I’ve probably ever eaten tender and moist chicken tikka. But what truly set it apart from other top places was the customer service we received from Raja. Wow he was awesome. Man made me feel like i was at my cousins house. Raja your a Legend!
Superb food. Excellent service. But Waited alone at the bar 10 minutes trying to get a drink, could not get eye contact from any staff. Upstairs where toilets are there is a glass paneled room, very untidy. Top of steps no carpet down. Finaly if I want to leave a tip (which I did) I will, I don't need the card machine asking me.
Me and my son visited yesterday evening on 22/12/22. My son loves their chicken lasagne and I love the chicken nimbali. We would never go anywhere else to eat these two meals. The service was absolutely amazing, they interact with kids n make everyone feel welcomed. I’d like to say a big thank you to Samad and waleed.
The food was average and the service was terrible. The restaurant used to be great, but has gone downhill. I won't be in a rush to return, as there are many other places in Bradford to choose from. The service is especially bad when the restaurant is busy, although I have had a good experience during quieter times.
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I wouldn’t ever have sea bass again, it was frozen vegetables poor and mash was watery, I think they best stick to Asian food because as far as English meals go it was 1 out 10
The restaurant was not open at 2:30 PM. Please update your opening hours online as I had planned a family daytime party.
