This was my first visit to this restaurant, which coincided with a school donation event. While everyone in line had positive feedback about the food, my child particularly enjoyed the shake we ordered. Unfortunately, I have to give this experience three stars due to poor event management. There was a long line of walk-up customers, but only one service window was open, resulting in wait times exceeding 30 minutes. Some friends who were with us chose to leave because of the delays. Given that the event had been planned weeks in advance, I expected better preparation. This experience left a negative impression despite the good reviews about the products. Hopefully, it will be better next time...
Andy’s is already receiving an A+ due to them staffing some amazingly, professional, gracious and kind young folks!!! So when I order my Banana Split w/extra cherries or original Straw-Ana with extra cherries, made with care, exactly how I love it with the well oiled machine brand tactics of a Chick-fil-A, as if they own stock in the company, it’s not good!! It’s absolutely DELICIOUS. My every 2-3 month treat aka alone time. ?
Andy’s is already receiving an A+ due to them staffing some amazingly, professional, gracious and kind young folks!!! So when I order my Banana Split w/extra cherries or original Straw-Ana with extra cherries, made with care, exactly how I love it with the well oiled machine brand tactics of a Chick-fil-A, as if they own stock in the company, it’s not good!! It’s absolutely DELICIOUS. My every 2-3 month treat aka alone time. ?
The brownie was the most unbelievably soft and delicious brownie I've ever tasted! My stuffed moose and I went out for an ice cream date, and I ordered the brownie sundae topped with pecans and a drizzle. Even though I'm not usually a fan of brownies or sundaes, I really enjoyed it. I'll definitely be returning with friends! The service was quick and friendly too, although they don't accept Google Pay.
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This was a favorite during college and in Ohio where I have loved for the past 20 years there are none. In town for a conference and I had to make this a stop. Still the same great custard and as always paired deliciously with the mix ins for a concrete. I had the key lime concrete which mixes custard with an actual piece of key lime pie for a perfect experience. Amazing!!
Andy's is always our favorite place to dine. We haven't visited in a while, but we went there tonight. We're so grateful for Jasmine, who was an incredible server. She came up with a fantastic idea for my son, who loves key lime pie. There should definitely be more servers like Jasmine! You’re lucky to have her. Keep up the great work!
This is my second time visiting this place since Saturday, and I absolutely love it! The menu offers a great variety without being overwhelming. I really appreciate the setup of the building, allowing you to either walk up to order or use the drive-thru. As always, the customer service is simply fantastic!
I’m accustomed to Goodberry’s, but my first experience with Andy's Concrete was overwhelmingly sweet—I could only manage a few bites. Unfortunately, it includes sugar, corn syrup, and sucrose. I won’t be returning!
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Upon reaching the end of the line, we were informed that they are closed. Employees with a poor attitude do not present a positive image to the business. NOT satisfied!
The staff was rude. While the ice cream is good, it's not worth putting up with the unpleasant service. I suggest avoiding this place if you can.
