At first, we waited a long time (20 minutes) and I went up to remind the hostess that my niece and I were outside. Super server, Guy, showed up and swiftly and kindly took our order and the food arrived amazingly fast. My niece ordered from the children's menu for 12 and under, and we did some of the games on the other side of her paper menu. She enjoyed her chicken tenders, fries and wildberry kid sized smoothie. My plain burger with lettuce tomato and onion was fine, albeit very greasy. The fries seemed tired but edible. Ultimately, I give Guy's impeccable service five stars and the food three stars. We sat outside which added to the experience. My niece enjoyed her special children's menu...
The entire staff seemed unmotivated, and my friend and I waited over five minutes before the hostess finally seated us. She appeared to be more focused on chatting with her manager, who completely ignored us. Even when she made eye contact, she showed no interest in attending to us. The place wasn't busy at all. Only one staff member put in any effort to help us, but I was so frustrated with the service that I decided to leave. It took us 20 minutes just to place our order, and people who arrived after us were served before we were. The overall atmosphere felt lazy and uncomfortable. In comparison, the Applebee's in Elmont provides much better customer service.
The service took an excessively long time! The restaurant was severely understaffed, and we had to wait over 30 minutes for a server to attend to us. Additionally, we were not provided with any utensils or napkins...
Yesterday, the Throgs Neck Bridge was closed by the bridge patrol due to strong winds, causing heavy traffic that made me miss lunch. I finally stopped at the Applebee's near the exit I took...
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Oh my, the service was terrible. I sat at the bar, and the bartender was absolutely awful. I waited half an hour for a drink and eventually gave up. The supervisor...
I’m a reservist based at Fort Totten, and every Saturday after drill, a group of us come here for dinner. The location is great, and the food is always excellent.
The service was terrible. I had to walk to the bar myself to get a water refill after asking a server who never returned. I didn't see the server again...
We have been coming to this Applebee's since it opened. We come as a group, sit at the bar, bartenders have been excellent over the years. Service has...
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Food was awful because of our waitress she messed the whole order up and then we put in for more drinks through the tablet they have before our food...
Was there early... service was excellent. Food even better...loved it!
Grilled Chicken Breast Sandwich
4-Cheese Mac Cheese With Honey Pepper Chicken Tenders
Grilled Chicken Avocado Grapefruit Salad
Grilled Shrimp Avocado Grapefruit Salad
Half Rack Double-Glazed Baby-Back Ribs
Side Crispy Cheddar Bacon Potatoes
Garlic Mashed Potatoes Per Person
Grilled Chicken Corn Bread Salad
Hot Fudge Sundae Dessert Shooter
Crispy Chicken Cornbread Salad
