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"My wife, 12 year old daughter and I went to eat here last night. First bite of my broccoli and something hard stabbed my tung. I spit it out and there was a shard of glass 1/2 long. Good thing I didn't swallow it or my daughter! The management made me fill out a report. They brought me a new meal and mine was not charged. But I did still have to pay for the rest of our meals. My problem is no one felt safe eating any of the sides. I don't think we should have been charged at all!!!"
Phone: +12627800693
Address: 15505 Rock Ridge Road, New Berlin, United States Of America, 53151-7957
City: New Berlin
Website: https://www.applebees.com
Dishes: 1
Amenities: 8
Categories: 5
Reviews: 1554
This was by far the worst Applebee’s I have ever been to. My boyfriend and I had the worst service last night when we came in. We got there around 6:45 and we’re seated right away. Then we asked to get two waters and our waitress told us they’d be right out but we then waited 15 mins for them and a different waitress dropped them off at our table saying “your waitress will be back to take your order” and then ran off. Then after receiving our waters we waited ANOTHER 15 mins to get our order taken so at this point we had been there for about 30 mins. My boyfriend and I both ordered the all you can eat BONELESS wings. We were told they only took 4 mins to cook but we waited 25 mins for them t...
By far one of the worst restaurant experiences in my life. My wife and I went here on veterans day for lunch. The wait wasn 't that bad, about 10 minutes or so. We then got sat at our table and waited 20 minutes for our server. By then we already knew what we wanted so we ordered 2 sodas, a bowl of soup, the appetizer platter and my complimentary veterans meal. We then waited almost a half an hour for our drinks, after i said something to our server. After we got our drinks we saw atleast 5 tables just in our section get seated. After asking to speak to a manager to the whereabouts of the soup our server is nowhere to be found , 5 minutes later it finally comes. The icing on cake was that th...
Got here after a movie, seated very fast but my seat was so indented from previous users it felt like nothing was maintained, waiter was old and frantic , looked like she was not fit for her job as she was being short tempered and demanding. Our appetizers came with our food which is not the point of an “appetizer” the tortilla chips were soaked in grease which made the chips wet. The waiter continuously ignored the menus and dishes we left which gave us less room. The waitress kept putting a electronic touch pad on the menus and space we were eating . My dad moved it 3 times so we had room to eat but she rudely felt like it was needed at the front of our table on top of the items she was su...
We went there after a movie one night it was around 8:30pm. The lights were so low, we could hardly read the menu. The music got to so loud we Could hardly hear each other talk. It was all rap music and it felt like we were in the hood. When we mentioned it to the waitress, she said "well at night we expect a younger crowd, not an older crowd. We are in our fifties and don 't consider ourselves to be so old that we can eat dinner after 8:00 p.m. this was very offensive to us and even after we complained about the music being loud they didn 't turn it down. Rude staff, dumb concept! If you 're going to change it to a young person 's restaurant only at night then quit calling it a family resta...
My wife, 12 year old daughter and I went to eat here last night. First bite of my broccoli and something hard stabbed my tung. I spit it out and there was a shard of glass 1/2 long. Good thing I didn't swallow it or my daughter! The management made me fill out a report. They brought me a new meal and mine was not charged. But I did still have to pay for the rest of our meals. My problem is no one felt safe eating any of the sides. I don't think we should have been charged at all!!!
