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"The sandwich was fantastic, but the fries were stale and cold."
Phone: +12766328504
Address: 1130 Memorial Blvd, 24112, Martinsville, United States
City: Martinsville
Monday: 09:45-21:45
Tuesday: 09:45-21:45
Wednesday: 09:45-21:45
Thursday: 09:45-22:45
Friday: 09:45-22:45
Saturday: 09:45-21:45
Sunday: 09:45-21:45
Dishes: 10
Amenities: 9
Categories: 5
Reviews: 4287
By 2:12 PM, I was still waiting in the drive-thru as the sixth car in line, with two cars behind me. It seemed like there was a strong demand for Arby's, as many people were eager to get their food. From where I sat, I could see that the drive-thru menu board was partially damaged, and I worried I might miss out on some good deals. At 2:17 PM, the voice over the speaker was less than cheerful, greeting me with a “Welcome to Arby's, order when you're ready,” but it sounded quite tired. At 2:20 PM, I placed my order for a double meat sandwich, but the employee didn’t ask if I wanted anything else. I began to feel a bit unwelcome due to the lack of engagement. However, as I approached the pic...
The Reuben sandwich was fantastic, and the curly fries were excellent. The mozzarella sticks (6 pieces) were good, but it would have been nicer if the marinara sauce had been included with the order. I also ordered a bottle of water, but I ended up getting just a cup of water, which was definitely unexpected.
didnt send fries with either meal, sent coke instead of root beer, didnt send the chocolate milk for the kids meal instead of 26 mins to deliver, it took an hour, my dasher was at Arbys for 30 mins waiting and they still couldnt get the order right
burger raw inside. requested no onions and no sauce, came with both. chicken and fries over cooked. fries were supposed to be curly and came as crinkle. beef n cheddar had a slice of unmelted cheese on it instead of cheese sauce.
