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"We liked the new burgers. We had a great order with many adjustments. One of our sandwiches was lost in the mix, but they were totally committed, even though I said if we don't pay for it, that's okay. We came home and everything was great and fresh and all sandwiches with changes were right."
Phone: +18014450045
Address: 5414 West Daybreak Pkwy, South Jordan I-84009, United States
City: South Jordan
Monday: 10:00 -23:00
Tuesday: 10:00 -23:00
Wednesday: 10:00 -23:00
Thursday: 10:00 -23:00
Friday: 10:00 -23:00
Saturday: 10:00 -23:00
Sunday: 10:00 -22:00
Dishes: 0
Amenities: 3
Categories: 4
Reviews: 625
This location is poorly managed. Had an almost identical experience to another review posted this evening. The fries were stale and smelled/tasted like fryer oil. I drove back and asked for fresh fries, and they scooped another cup (probably the samebatch) and were just as bad as my other batch. I explained that the fries were awful and asked them to taste them to confirm.They shrugged their shoulders and said they 're fries (obviously didn 't understand/speak English). I realized I wasn 't going toget it resolved so I left and will file a complaint with corporate. Never again at this location, hopefully this review helpsothers avoid the same mistake.
It's always a gamble when going to hey arbys. Half the time they close early the other half your waiting 20 plus minuets. The last time I went I was stuck in line with 2 cars in front 1 car behind me and when I finally got to the window after 35 minuetsin line they told me unless I had cash they couldn't give me my food. Something that would have been nice to know when I placedthe order. So I left at 8 with no food.
Lobby is closed. Drive thru line was very long. The person working the drive thru really struggled to speak and understand English, which is probably why the line was so long. Food came out quickly once we pulled up, but the sandwiches (buffalochicken, beef n cheddar) were just drenched in sauce and barely edible. This location really needs to improve their service. Won't be back anytime soon.
I was super disappointed with this location. When we pulled up to the window after ordering we were ignored for a couple of minutes. When asked to have the lemonade with no ice they refused. The 16oz cup was filled with ice and had maybe 3oz of liquid.Such a rip off. The food is good but such poor customer service.
We liked the new burgers. We had a great order with many adjustments. One of our sandwiches was lost in the mix, but they were totally committed, even though I said if we don't pay for it, that's okay. We came home and everything was great and fresh and all sandwiches with changes were right.
