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"The restaurant was crowded, and the employee at the drive-thru had a fantastic attitude. The food was both fresh and tasty."
Phone: +18019665152
Address: 3215 W 3500 S, 84119, West Valley City, US, United States
City: West Valley City
Website: https://locations.arbys.com/us/ut/west-valley-city/3215-w-3500-s.html
Dishes: 10
Amenities: 4
Categories: 5
Reviews: 1607
The restaurant does not have a sauce selection area and does not accept Google Pay. When I went to the drive-thru, the woman working there told me to come inside because my order was not ready. When I asked why I needed to come in, she rudely told me to stay in the drive-thru and they would bring the order out when it was ready. I was shocked by her attitude and behavior, especially coming from a manager named Julie. I expect professionalism when I spend my hard-earned money at a restaurant. My order was also delayed by 10 minutes, which felt like a punishment. I will never visit this Arby's again and will make sure to tell my friends about my experience. This was my second bad experience at...
I had a frustrating experience at the restaurant when I ordered the new bacon ranch smokehouse burger with large curly fries. The order cost $12.00, but I had to wait for about twenty-five minutes at the drive-thru window. Even after waiting for so long, my food never came so they asked me to pull around and wait for another ten minutes. Finally, I decided to go inside and inquire about the delay, only to be told that they were not even making my order.
I ordered a small strawberry lemonade as part of my combo and paid about $14. However, my cup was filled mostly with ice and very little lemonade. It was extremely frustrating and felt like a rip off.
The sandwich I ordered was assembled messily, with more cheese on the outside than the inside. Despite this, it still tasted good.
The restaurant was crowded, and the employee at the drive-thru had a fantastic attitude. The food was both fresh and tasty.
