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"Nice friendly staff at this point. Love their fish sandwiches when they are available. And the wrinkles are a nice addition to the menu."
Phone: +18019651939
Address: 4663 S 2700 W, 84119, West Valley City, US, United States
City: West Valley City
Website: https://locations.arbys.com/ut/westvalleycity/4663-s-2700-w.html
Monday: 10:00 -00:00
Tuesday: 10:00 -00:00
Wednesday: 10:00 -00:00
Thursday: 10:00 -00:00
Friday: 10:00 -00:00
Saturday: 10:00 -00:00
Sunday: 10:00 -00:00
Dishes: 2
Amenities: 6
Categories: 5
Reviews: 1751
I had a tough week and on Friday, after getting off work, I found myself in a rush with little time to spare before I had to be somewhere else. As I left, my GPS predicted that I would only have 10 minutes to eat and leave once I arrived home. However, when I got back and opened my meal, it was incorrect. I quickly drove back to the restaurant and spoke to Tori, who was understanding, polite, and helpful. I understand that mistakes happen, and I believe a company's reputation is determined by how they handle such situations. Tori truly listened to me and made sure I was taken care of. Thank you, Tori!
I had a great experience at Arby's for lunch. The restaurant was busy with many customers, but the few employees working handled each order with perfection. The food came out quickly, just as expected, and the curly fries were hot and delicious. The Beef and Cheddar sandwich was also perfectly made. The store and restrooms were very clean, and the counter staff provided excellent service. I appreciated that the employees worked well together without being overly loud. Overall, it was a wonderful dining experience.
I rated this restaurant two stars a year ago due to the poor service I received. However, I am happy to report that there has been a significant improvement since then. Today, ZACH greeted us promptly and was very courteous and attentive. The food was not only hot but also delicious. Although there may be some delays, it seems like things are starting to come together at this place.
The food we received at the restaurant was cold when it was served to us. Additionally, they gave me loaded Diablo fries instead of the regular loaded curly fries that I ordered. The food had been sitting out for over 30-40 minutes, making the experience disappointing.
Nice friendly staff at this point. Love their fish sandwiches when they are available. And the wrinkles are a nice addition to the menu.
