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"Food and drink is perfectly ok, similar to Pret, Costa etc. nice, fresh sandwiches and hot drinks. However, the service I experienced was exceptional and really made my day. Sincerely recommend."
Dishes: 0
Amenities: 3
Categories: 5
Reviews: 366
This place (thankfully) won 't last long if a nationwide chain gets into Southend airport. I appreciate it must be a bit boring stuck in the arrivals area of a small airport but the girl that served me was too busy texting on her phone to even look up, when I got her attention she put the cup under the machine and then got back on her phone. Once the coffee was ready she just put it on the counter said sugars and stuff are over there and got back on her phone. If this place doesn 't get on top of its staff it will be out muscled as Southend airport continues to expand, which won 't be a bad thing. My advice BYO!!!
In today's modern era, it shouldn't be hard for a restaurant to make a decent cup of coffee. All they need is some basic barista training. I ordered two cappuccinos at this place, and they were way too hot and weak. When I complained, the staff offered to remake them. I asked for a double shot and less heat, but the second attempt was still not great, although it was slightly better than the first.
if they are Italian and need an espresso, this is a safer (of course it costs twice as in Italian, but the taste is good and it is a nice place to wait on their aircraft and maybe calculate their phone. 4 stars just because the place is very small and not offers much, but it is clean and quite
The panini and coffee I ordered were ok but the server was miserable as anything. We all have bad days, but they weren't even making an effort and were quite rude to a couple of different customers. Won't give them my money again.
Food and drink is perfectly ok, similar to Pret, Costa etc. nice, fresh sandwiches and hot drinks. However, the service I experienced was exceptional and really made my day. Sincerely recommend.
