Extremely poor customer service and completely inappropriate treatment. The on-site employee showed no interest in helping customers. Not only was she rude, but she was also visibly annoyed and disrespectful. Questions were brushed off with a condescending tone and problems or concerns were not even addressed. It seems as if neither the customer nor his concerns are valued here. Such behavior leaves a very negative impression and takes away any joy from shopping. Unfortunately, absolutely not a recommendation if you want friendly and professional service.
Very disappointing customer service the staff seemed almost annoyed and uninterested in the customer. It was as if our presence was more of a burden than an asset to them. No greeting, no willingness to help, and every question was answered with a grumpy tone. Instead of a positive experience, you feel unwanted. It's a real shame, because with a little kindness and commitment you could achieve so much more here. Unfortunately, in this condition, absolutely no recommendation!
Mercifully, 7 of us were allowed to sit at a lane if one of us wasn't playing, so we were forced to use 2 lanes, but not for 2 hours, just one hour. What kind of company policy is this, I've never experienced it! The staff were also rather unfriendly, sorry but please pay attention to your tone. We will bowl at another bowling center in the future!
Very bad customer service. The employee on site was extremely rude and disrespectful, making you feel unwelcome as a customer. Instead of helping with questions, she responded dismissively and with an inappropriate tone. Such behavior is unacceptable for professional customer service. Unfortunately, I cannot recommend the store at all.
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Unfortunately very disappointing. Hardly fitting bowling balls pain in the fingers All balls were extremely greasy, disgusting. And after playing for 1 hour and 60 Fr lighter, we were asked in a relatively unfriendly manner to clear away our balls. If bowling then better in Arte.
Top bowling alley, price performance standard and understandable. 1 star less is just a matter of taste and the volume of the music! A simple conversation is impossible, it is clear that music stimulates conversations as well.
We go to bowling centers every now and then and the West is a lot of fun. The DJ evening on the weekend is really cool. I have to say our experience with the employees has been very positive so far.
Cool team, very attentive and smart gastro staff with an overview. The “eating and bowling” concept is convincing.
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Prices for a few chips, pretzel sticks and peanuts... completely exaggerated... Bowling OK Drinks okay
Great bowling alley and Enrico as an entertainer is simply great!!!!
