Booked a table for 8.00pm on the basis that last orders had to be placed by 10.00pm (according to the website). Was greeted by 'Yes? ', shown to a table and two menus were summarily thrown down in front of us. Not a good start! The gentleman who would subsequently serve us saw this and came over and straightened things out. He was very pleasant and the food was enjoyable. We finished the meal around 10.00 and my husband went to collect the car. As I was waiting, the gentleman who had 'greeted ' us announced that in future we should arrive earlier 'have we no respect for them even supermarkets close at 10.00! ' Needless to say we will not be returning.
Aroi Thai - Table reservation
15 Pillory Street, CW5 5BZ, Cheshire East, United Kingdom Reservation"Great food, great service and a lovely atmosphere. The restaurant has beautiful furniture which is all unique."
Details
Phone: +441270618885
Address: 15 Pillory Street, CW5 5BZ, Cheshire East, United Kingdom
Reservation, Booking
City: Cheshire East
Website: http://www.aroithai.com/
Opening hours
Tuesday: 12:00-15:00 18:00-23:00
Wednesday: 12:00-15:00 18:00-23:00
Thursday: 12:00-15:00 18:00-23:00
Friday: 12:00-15:00 18:00-00:00
Saturday: 12:00-15:00 18:00-00:00
Sunday: 18:00-22:00
Statistics
Dishes: 7
Categories: 5
Reviews: 1604
Address
Reviews
We booked a table for New Years Eve just for a night out. From the minute you walk through the door you are made so welcome by the staff. Shown to your seat with a big smile, the menu is extensive so it took me a while to order, finally chose Gai Aroi Thai with Jasmine rice, hubby had the same with egg fired rice plus his bowl of very tasty chips, The meal was excellent as I don't like spicy food, will definitely be going again soon.
We cannot comment on the food as we arrived at 2:40pm on a Saturday and found the restaurant empty, with only a very rude man behind the counter. When we asked if the restaurant was open, we were told they were closing and could only serve us in 15 minutes. We chose to take our business to another restaurant in Nantwich and will not be returning to this establishment. It is clear that they do not prioritize customer service.
We went for a business dinner on Saturday evening. My daughter, nephew, and I each tried different appetizers and main courses. All of the dishes were delicious, hot, and very flavorful. They were also beautifully presented. Despite being the only front-of-house staff member, our waiter was exceptional. He was very polite and efficient. The restaurant had an authentic atmosphere. We will definitely be returning. Book a table now
Our experience was completely ruined by the incredibly rude man working at the restaurant. The food was hot and delicious, but the atmosphere was lacking. We felt sorry for a young staff member who was doing his best. The man even insulted us as we left after he had to clean our table. We will not be coming back.
Table for two. Friendly staff, food was fantastic; fresh, hot and very tasty. The Aroi Thai mixed platter was fantastic as was all the other dishes we ordered. Reasonable price and even took away what we couldn’t eat at the time. Great food and great experience
Booked for the lunch menu and when we turned up they were just we close soon so hurry up, we didn’t bother. Terrible customer service, a shame as Gwen several times before but this was my experience today.
Enjoyed a lovely meal here last night especially as I'm Coeliac Gluten Free, menu extensively marked up with GF Options, well worth a visit, it was our second time here. Book a table now
Food tasted nice and fresh until I found 3 thick dark short hairs in my massaman curry. Maybe hygiene should be better in the kitchen.
Great food, great service and a lovely atmosphere. The restaurant has beautiful furniture which is all unique.
Dishes
Book a table now
Categories
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Gluten Free
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Vegetarian
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Asiatic
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Asian
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Thai
Amenities
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Wheelchair Accessible
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Highchairs Available
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Vegetarian Friendly
- Table reservation
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Gluten Free Options
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Serves Alcohol
- Reservation
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