4 /5
Rating
★
★
★
★
Usually always have a good experience. Only a couple things I can think of that are bad. One is that there’s a couple of members of staff that are quite rude. When you’re in a customer services based career, it’s really important with speaking to the customer in a friendly approachable way. The first was a lady giving me my online George parcel. My name was shouted at me with other customers all leaving the store which then stopped an stared at me which was quite embarrassing. This lady then chucked my parcel at me as (seemingly) they didn’t want to get out from behind the customer service desk. Didn’t say another word to me. I even said thank you. The other was a man at the self service til...