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"Arrived at 7.30pm. Took ages to ask for an apéritive. Menu orders took over an hour. Food good but the overall service was appalling."
Phone: +33475390832
Address: quartier Langarnayre, 07230 Chandolas, France
City: Chandolas
Website: http://www.aubergelesmurets.com
Dishes: 5
Amenities: 20
Categories: 5
Reviews: 197
The timing of our food delivery was as follows: Arrived at 7.30 as reserved After 25 minutes politely requested assistance with order. Waitress Insisted it was done sequentially in order of arrival. Drinks arrive at 8pm Took the order 37 mins after arrival First course arrived 8.20 No service or attention or provision of anything between 8.20 and 9.30 later arrivals were served before us Main course arrived 9.35 Fromage frais at 10.03 Tried to get dessert order in at 10.15 waitress shrugged shoulders and walked off. (one of the waiting staff was very disdainful the others were stiffly polite) Quit at 10.30 at refusal to take dessert order. When paying the bill suggested that 3 hours was too...
We have a house under 10km from Les Murets so have visited it a fair bit over the years. We have now stopped going as the slow service is beyond a joke. Tables are served in strict order of arrival, for each course of the meal. Don 't even try and ask to be served out of sequence, as we once did due to having my [then 3yr old nephew with us] it won 't happen. You are looking at 3hrs+ for a lunch or dinner here. Sure, for some this will be completely fine exactly what they are after, but others will find that service drags on, and on, and on. To make matters worse, they have started to build an additional 5 or 6 hotel rooms. From what you can see, it is clear the kitchen is somewhat small, so...
Went here on recommendation. Have to admit a little dubious having read some of the reviews. I needn’t of worried. We had a thoroughly enjoyable experience. The food was excellent, especially the foie gras...We chose the Petit Gournand very good value for money. Good choice of wine with varying prices. The service we found just right, nice to not rush, to relax and enjoy each course that was freshly prepared. We will be back. Many thanks.
We had the petit gourmande menu which was excellent, tasty, fresh. We were seated in a nice inner room and we enjoyed an attentive service and pleasant ambiance. Recommended!
Arrived at 7.30pm. Took ages to ask for an apéritive. Menu orders took over an hour. Food good but the overall service was appalling.
