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"The food was great, the onion rings were superb! The staff were helpful and had a sense of humor."
Phone: +16045138788
Address: 8790 204 St, Langley City I-V1M 2Y5, Canada, Aldergrove Langley
City: Aldergrove Langley
Website: http://t.co/mNyxwPRHMW
Dishes: 1
Amenities: 2
Categories: 5
Reviews: 971
I ordered a double buddy with cheese and fries. I got home and the fries were hot but the buddy burger was at cool temp. The burger had one patty and it looked like remnants of cheese had been scraped off on the edges, with mayo and ketchup slopped in the middle.I went back to complain. The manager said she'd write my name in a book and I could let them know about it the next time I came there.I told her, I just want to have a gift card for the burger that I paid for but didn't get.She said they don't do that.I won't be back to this location.
I ordered Papa Burger. After less than 5 minutes, they handed over a burger that was prepared for someone else hours ago. The cheddar cheese looked like it was sitting there for days. Beef patties were as solid as rubber and cold. When I came back to the drive thru, they told me their grill is not ready, so for a fresh burger, I had to wait 15 minutes. Now I have a question to ask the manager of this A&W location : Are you aware of the staff serving leftover foods to customers????
I have ordered here a breakfast bacon and egger combo in the Drive Thru. Only to drive off and get to work and notice i never even got any bacon on my egger. So disappointed. You would think they check that?
At 10:15 pm i had to wait more than three minutes at drive thru for my order. For reference i was the only one in queue. Defeated whole meaning of drive thru.
The food was great, the onion rings were superb! The staff were helpful and had a sense of humor.
