A&W Restaurant - Table reservation

We dined here at the Ft MacLeod location for breakfast on Saturday, July 03/21; our first time since spring 2020. This was always one of our favorite A&W's but not anymore. What the heck happened here? New management/owners? My husband and I both ordered the All Canadian Specials and 2 small coffees. I ordered my eggs over easy. They were not over easy, not even over medium; they were over HARD. I barely ate any of the eggs. The toast wasn't toast, it was bread and there was barely any butter on the bread; we had to ask for butter. Didn't matter though, because in the end it was unappealing to eat bread for breakfast so we also did not eat that. Now the coffee oh my gawd! Awhile back A&W's h...

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I waited a full hour before the drive-thru closed, expecting the usual A&W quality, which is usually decent. However, I was disappointed to find that my Mama Burger was cold, the onion rings were burnt, and the fries had no flavor. The bag did not include any napkins or condiments. The service was okay, but not very friendly. I was very hungry but could only take a few bites before giving up. Overall, it was a disappointing meal.

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Good coffee in 2020. Then brain dead decision to make a milder form starting in 2021. I had recommended coffee in 2020 to friends, they tried some in 2021, they all said it was terrible. This is not milder, it has been watered down. Why do companies mess up so much. Who is the idiot that made this decision?

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The burgers were very dry and almost caused me to choke. My youngest child had chicken strips and discovered plastic in them, but thankfully was able to spit it out. The staff were friendly, but the food was not the best.

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There are not a lot of other places open. If you like burgers, fries, and rootbeer, this is the place to come.

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