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"Unfortunately, the restaurant is not open; only bar seating and a limited menu are available."
Phone: +441212245084
Address: Central Square, Smethwick, United Kingdom
Reservation, Booking
City: Smethwick
Website: https://www.ihg.com/crowneplaza/hotels/gb/en/birmingham/bhxct/hoteldetail
Monday: 18:30-21:45
Tuesday: 18:30-21:45
Wednesday: 18:30-21:45
Thursday: 18:30-21:45
Friday: 18:30-21:45
Saturday: 18:30-21:45
Sunday: 18:30-21:15
Dishes: 0
Categories: 5
Reviews: 68
My experience with this restaurant through OpenTable was incredibly disappointing. First of all, the true location of the restaurant was never revealed during the booking process—it's actually situated in the dining room of the Crowne Plaza hotel! The app's address doesn’t indicate this, and had we known, we would have chosen not to make a reservation. I can only assume this is intentional. If you’re looking for a one-star dining experience at four-star prices while sitting at tables set for breakfast, then this is the place for you. The atmosphere was nonexistent, the service was lackluster and poorly trained, and the food simply wasn’t good. The steaks were tough and overcooked, and the de...
I had no issues with the restaurant itself, but my experience during a Valentine's date at the Crowne Plaza's B1 Restaurant was frustrating. When my date and I arrived at the front desk and asked for directions to the B1 Restaurant, she was mistakenly told it was on the other side of town, prompting her to take a taxi there. As a result, she wasn’t there when I arrived. When I inquired about the restaurant's location, the staff said they didn’t know. Fortunately, I spotted the restaurant sign myself. I then called my date to let her know where I was, and she had to return to the original location where we first met. This mix-up meant we only had an hour and a half together, and only one of u...
It was disappointing on arrival that the restaurant didn't have our booking we did however manage to get a table without too much fuss. It was also disappointing as we were expecting to order from the a la carte menu but we were presented with a set menu when we asked about an a la carte option the waitress went to enquire as she didn't know she came back and said that it wasn't available but wasn't sure why. At the end of our meal we paid the bill and started to walk towards the bar for an after dinner drink when a lady from the restaurant chased us to get us to pay for a bill which we had already paid! rather embarassing
We went to B1 in Birmingham for a Valentines meal. When we got there our reservation hadn't been booked, however they were kind enough to find us a table. When we got to the table we were given a different menu to the offer on the website. Again the staff were very helpful and honoured us the deal. The food and the staff were very good but the service itself was very slow considering there were only 20 tables with diners. The restaurant itself was nicely decorated but lacked atmosphere. Book a table now
Horrible experience which resulted in us ordering room service 1 mis en place was not complete and cutlery items were missing 2 tables were dirty and there were food rests on both tables and benches 3 when the cutlery arrived they were not polished and were covered in marks 4 glasses also were not polished and had a musty smell over them 5 the all over appearance of the area where we were seated was dirty restaurant where in the end we did not eat.
Nice place, descent food and the staff were very very attentive. It was a Friday night so as it was connected to the hotel it was very quiet. I prefer busier places so with more other people this would have been better but that isn't their fault. Overall, good place to eat.
Rather basic hotel food. Some cleanliness issues, had to send back some items of crockery due to them being dirty. Portions mediocre size for price. Many better options close by to the hotel.
offer not great as only two mains to choose from unless you want to pay a supplement. service good. food mediocre, not really the standard i was expecting Book a table now
great xmas meal, was a little quiet at 7pm but got busy when we left, Couldn't fault food. Will dine there again
Unfortunately, the restaurant is not open; only bar seating and a limited menu are available.
