War vor 14 Tagen mit meinem Mann in der Brandenburger Filiale. Wir stellten uns an, als wir dran waren, wollte mein Mann seine Brille einstellen und reinigen lassen. Ein Junge Verkäuferin meinte sofort, er möge sich hinten anstellen. Eine Erklärung, dass er bereits anstand half nichts. Wir fuhren dann zu Apollo, waren dort netter und zuvorkommender. Ich glaube die junge Frau war trotz Brille überfordert und arrogant, so schnippisch geht man mit älteren Leuten nicht um. Die Filiale hat sich leider zum negativen gewandelt.
For what do you make an appointment when other customers who just come in like that are immediately served? There you wait, with an appointment, for an hour and you are not greeted or addressed. It's more than underground. You are more likely to be third at the checkout and talk about God and the world or prefer other customers, without appointment. Never again Fielmann...
We as a family have long been customers of this nice and competent branch. Last time we received a very good advice for two glasses and we were delighted about the nice and loving welcome. The advice was type-oriented, competent and easy. The positive mood and the environment are a smile, and the price-performance ratio is optimal in our opinion. Thank you very much.
Today I would like to be very warm with WOMAN SIEBERT. She is a professional customer advisor who understands her craft and is also very friendly. I have already recommended them several times in the narrower circles, with success.
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War dort gestern, an einem Samstag, auf der Durchreise mit meiner alten schlecht sitzenden Sonnenbrille. Sie wurde mir sehr gut in Ordnung gebracht. Dazu noch freundlich und gratis. Toller Service, nettes Team. Vielen Dank.
Today I picked up my new glasses. She was right there. Thank you to Mrs Knoenagel for the great advice. She has been very sensitive to my wishes and has chosen the right glasses for me.
Ich habe mir heute eine neue Brille bestellt , das Fachpersonal ist sehr nett und freundlich . Dankeschön für die gute Beratung .
branch in Brandenburg a. d. Havel Altstadt I am always satisfied friendly and competent advice, fair prices. Time again
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For my taste good prices, good offers and chic glasses..
Thanks for the great, competent advice in this branch.
