Baja Fresh Mexican Grill

Baja Fresh Mexican Grill

1437 Old York Rd, Abington, PA, 19001, United States Reservation
4 /5
242 Reviews

"Be cautious with this location—just as many previous reviews have mentioned, they shortchange you on portion sizes. These two bowls shown are exactly how they looked when we unwrapped them—more than half empty."

Details

Phone: +12158851201,+12158854296

Address: 1437 Old York Rd, Abington, PA, 19001, United States

Reservation, Booking

City: Abington

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 10

Categories: 5

Reviews: 242


Address

Show Map

Reviews

Shivam

1/5

This restaurant is quite disappointing. The customer service has been the absolute worst I've encountered—I'm not exaggerating. I've tried giving it several chances, but they continuously fall short. There seemed to be a problem with the ingredients, as three different bowls were extremely spicy even though no hot salsa was included. When I raised this issue, I encountered significant resistance. Additionally, the portion sizes here are noticeably smaller compared to other locations. I recognize that some staff members may be new and still learning, but providing good customer service is essential in the retail industry. I definitely won't be returning to this location, and I suggest that yo...

Declan

1/5

Such a terrible place. Worst customer service ever (not exaggerating). I have given it multiple chances and they never fail to disappoint. Probably a glitch in the ingredient. Three separate bowls were so spicy despite no hot salsa in it. When I saidthat, I got so much resistance. The quantity here is much lower than what you would get at other locations. I understand someemployees are new and learning but good customer service is basic thing in retail business. I won?t be making a mistake ofgoing to this location again. You shouldn?t either.

Wilmelfi

1/5

When to chipotle on Abington the worst experience ever manger maynard was the worst. I will never be back to this Chipotle. We asked and payed for extra meat and the girl on the line didn't give full portions when told management all he did was take our food and throw it in trash and give us a refund. He said he couldn't do anything. We just wanted an extra side of the chicken we payed for He just took $40 worth of food and through it in the trash. Worst customer service experience.

Isabella

2/5

I come here because it?s the closest one to me and quick for when I?m on the go. They cheat you on the amount of food you get often. I?m use to my bowl being almost full but now it?s like half full. No one wants to pay $11 for half a bowl of food. Music is too loud. If they had free wifi this would quickly become a hang out spot for college students as it?s right next to a few colleges. A lot of missed opportunities here. Book a table now

Emile

1/5

Every time I come here it?s either closed or they are not taking customers in store and you can only do pickup. They also charge you 12$ for a bowl and barely fill it. I am so use to being able to eat half of it and have the other half tomorrow.. now I canfinish a whole bowl in one sitting. It?s pretty upsetting and poorly managed.

Alyssa

1/5

Every time I visit Baja Fresh Mexican Grill, it’s either closed or only offering pickup, no dine-in service. They charge $12 for a bowl, but it’s barely filled. I used to be able to eat half and save the rest for later, but now I finish the entire bowl in one sitting. It’s pretty disappointing and seems poorly managed.

Katharina

2/5

Nothing really remarkable or terrible. Food was okay but I do have to remark that the cashier had absolutely zero personality. Poor thing just stared at us with a completely blank look when we smiled at her or spoke to her. I do hope she finds somethingthat makes her happier than working at Chipotle ????

Bee

1/5

I will not be going back to this restaurant! There were no beans, hardly any meat, no iced tea, and the tables were dirty. I understand they want to make a profit, but this is just not acceptable. I'm really frustrated with the Willow Grove location. It's time to shut this place down. Book a table now

Phil

3/5

Nothing particularly outstanding or awful about this place. The food was decent, but I have to mention that the cashier lacked any personality. She just stared at us blankly when we smiled or spoke to her. I hope she finds a job that brings her more happiness than this one.

Zhiming

1/5

Be cautious with this location—just as many previous reviews have mentioned, they shortchange you on portion sizes. These two bowls shown are exactly how they looked when we unwrapped them—more than half empty.


Dishes

Chicken Taquito, Bean Cheese Burrito Or Kid's Quesdilla
Chicken Taquito, Bean Cheese Burrito Or Kid's Quesdilla

Grilled Chicken Salad Burrito
Grilled Chicken Salad Burrito

Mango Chipotle Chicken Salad
Mango Chipotle Chicken Salad

Mahi Mahi Taco Fire Grilled
Mahi Mahi Taco Fire Grilled

Grilled Veggie Burrito
Grilled Veggie Burrito

Chicken Torta Sandwich
Chicken Torta Sandwich

Mahi Mahi Taco Crispy
Mahi Mahi Taco Crispy

Dasan Bottlesd Water
Dasan Bottlesd Water

Americano Soft Taco
Americano Soft Taco

Smoky Queso Fundido
Smoky Queso Fundido