TL;DR: Mediocre but friendly service usually, never going back after a staff member asked me if I 'm pregnant this morning. I tolerate the somewhat inept service here a few times a week because the staff is usually friendly and this location is well situated for stopping for coffee on my way to work. However, after this morning, I 'll never be going there again. I thought I had placed a mobile order a few minutes before arriving, but when I got there everyone just stared at me when I said I had a mobile order. I took that to mean it hadn 't gone through, so to break the silence, I told both the women the counter what I had ordered. They just shook their heads and looked baffled, so finally t...
I mean, come on now. This is a Dunkin' Donuts. Of course, since I don't eat red meats like bacon and sausage, I can't really tell you about items that have that. However, everything else seems just fine. The Baskin Robbins seems to never have a problem. The Dunkin' Donuts part, however, can be sluggish. Specifically, the coffee. At times (rare), it can be cold or watered down so make sure you try it before you walk out. The mobile ordering here works but you need to walk all the way down to the sign that says pick-up because if you ask them at the counter, they get confused. Other than that, my donuts and breakfast croissants are fine.
First off, let me start by saying we walked in with no employee to greet us. Now, I don't usually need someone to say hello to me, but the fact is that there was NO ONE there. My friend and I stood there for about 11 minutes until the lady actually showed up. And when she did, she was ON THE PHONE. She had the audacity to ask us to wait for a second. She talked very quietly and I asked for a specific order for my drink, she told me in a rude manner that I needed to be charged extra, where as everywhere else I go I DONT GET CHARGED. I'm not satisfied with this place, don't go there. The service is horrible.
This restaurant provides the worst customer service and ownership I have ever experienced! The so-called "General Manager" and owner, Fayyaz, are a complete joke. I purchased a coffee which spilled all over me, causing burns, and ruining my new car and clothes due to a broken or loose lid. When I called the GM for assistance, he refused to help and told me to file a complaint instead. I am now considering sending a legal notice to the owner of this establishment.
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What is going on with all the Baskin Robbins locations not having chocolate sauce? I ordered a chocolate shake made with vanilla ice cream, and the girl behind the counter seemed confused. When I asked for chocolate syrup to be added to the shake, it only added to the confusion. Such a disappointment! You've lost me on this one!
Always a quick service with friendly staff! The lines are not too long on weekday mornings. You'll find plenty of people enjoying their coffee, those in a hurry, and high school students hanging out. The mobile ordering makes it easy to grab your order quickly.
The restaurant is very clean and well-managed. The manager is extremely helpful and all of the staff members have a positive attitude. Dunkin' is my go-to spot.
The server mixed up our order and served too much ice cream, then put some back in the tub. The ice cream itself was good; it’s a Baskin Robbins, after all.
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Very nice staff and quick service. Watched as one of the staff had memorized a regulars order. Where everybody knows your name
They allow homeless people to use the WiFi while they're on Youtube.
Chocolate Mini Bites - Serves Up To 24
Praline Swirl Cake – Serves Up To 24
Splendid Mushroom - Serves Up To 12
Mini Roll Cake - Serves Up To 4
Vanilla And Chocolate Cupcake
No Sugar Added Caramel Turtle
Chocolate Chip Cookie Dough
Choco Praline Celebration
Praline Chocolate Delight
