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"Run of the mill I miss the guy who it was always time to make the donuts for.... they were fresher. Perfectly acceptable though."
Phone: +19142767606
Address: 325 Route 100 Town Center At Somers, 10589, Somers, US, United States
City: Somers
Website: https://www.baskinrobbins.com/
Monday: 05:00 -21:00
Tuesday: 05:00 -21:00
Wednesday: 05:00 -21:00
Thursday: 05:00 -21:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -21:00
Dishes: 1
Amenities: 5
Categories: 5
Reviews: 77
Me, my daughter, and 2 friends of mine went to Baskin Robins in Somers, NY. It was nice inside. The boy who assisted us tried doing his best, and he did. But he made a mistake on my daughters order. Which was totally fine. Because he fixed it and was able to. We were fine. Unfortunately when I headed to go pay for my friends this horrible rude woman who was at the cashier asked what did you order? And her co worker who came over to help the guy who assisted us who made a mistake told her nicely what happened and not to charge us extra. And she totally ignored the nice guy and did not give him a chance to explain it correctly. She does NOT want to listen to him. She moved on, and kept pushing...
My daughter, two friends, and I visited Baskin-Robbins in Somers, NY. The interior was nice and the young man who helped us did his best, although he made a mistake with my daughter's order. He quickly rectified it and we were satisfied. However, when I went to pay for my friends, a rude woman at the cash register asked what they had ordered. Her co-worker explained the situation, but the cashier ignored the opportunity to rectify the mistake and overcharged us. She was disrespectful and it was a terrible experience dealing with her. The two young employees who helped us were super nice and should be the managers instead. They were very helpful and kind.
I had an egg dish and then went to the donut section to pay. There was one person ahead of me and I stood waiting for over 5 minutes, my ice cream melting away. The ice cream section should have a separate cash register so customers don't have to wait for orders from the donut partner. Additionally, there was a strange chemical smell in the restaurant that diminished the overall enjoyment of the experience.
Haven't had Baskin Robbins in a long time. Flavor quality went WAY DOWN! I remember going to the 1st BR many years ago. Check your receipts. They were having a special promotion. Buy 2 scoops you get a FREE waffle cone. Yeah o.k. They charged me twice for the free cone.
Run of the mill I miss the guy who it was always time to make the donuts for.... they were fresher. Perfectly acceptable though.
